The service has been fantastic
The service has been fantastic. Thank you
By Robert
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
32 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Book an online doctor appointment, with a qualified professional for as little as £15.
Vala Health (valahealth.com) has 32 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
32 approved reviews, newest moderated first
The service has been fantastic. Thank you
By Robert
We were dealing with two small children one with a fever and the other with a suspected arm fracture - all during the Coronavirus lockdown. The expert medical practitioner at Vala health gave us advice via a video conversation - it felt like calm in the storm. The doctor listened carefully, was thorough and efficient and provided us with the advice we needed to take the right course of action. Thank you Vala.
By Charles K.
Brilliant, easy-to-use service. Doctor I was paired with was super clear, gave me plenty of time, very proactive. Highly recommend.
By Gemma M.
Felt really reassured that I was getting trustworthy advice, being properly listened to and was super friendly as well.
By Nicky
Very professional and understanding. Dealt with my problem by giving me a prescription also very good advice about treating myself with ingredients that I have in my home .
By nancy O.
Of course you always need a doctor on a Sunday evening when no other option than going to A&E is on offer. Thanks to Vala Health I found an alternative and got all the answers and medicine I needed from the doctor on the other side of my screen. A printed prescription later my husband got what I needed. I highly recommend this service.
By natring
Amazing service! Such lovely doctors who are helpful and understanding.
By Sara
Absolutely 5* service - appointments available all through the day at convenient times with the ability to get a prescription if required. Top service and quality medical practitioners.
By Taryn P.