Scam company
Warning- do not buy. Below this company will say they resolved the issues. This is a lie. They sent me a horribly made piece of crap for over $240. I would not spend $20 on this lamp it is so badly made. I agree with several reviews that suggest the company appears to be posting fake positive reviews. Do not order from them. The lamp took nearly 4 months to arrive, I had zero notification that it would take so long, and when I tried to cancel it multiple times they told me I could not. When it arrived it finally arrived it was obviously very poor quality and the style LOOKS like a cheap knock off, so I tried to return it but they refuse to pay shipping costs. I escalated the issue through Paypal, and Paypal decided in my favor, but could not force the company to pay shipping. I think this company is running a scam. Do not order. They give the appearance of a US based office, but the number does not work. When you try to return something to China, the address they provide does not exist with most carriers in the US, and I got one quote from Fed Ex that it would cost $330 to return to the city they gave me for a return address. I think this company is pre-shipping low quality lamps in bulk via super slow freight, then charging a ton of money for “designer knock offs” that cannot be returned. Do not buy.
By Kristina D.
Response from Vakkerlight· Dec 25, 2021
We have resolved this issue through negotiation Any questions, please confirm?



