Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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62 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VAGupdate is your premier destination for all things Volkswagen, Audi, Seat, Skoda and more. We are passionate about these iconic brands and committed to providing exceptional service to our customers. VAGupdate Automotive LLC is a company under U.S. law with headquarters in New Mexico, USA.Address for mail:1209 MOUNTAIN ROAD PL NE, STE R, Albuquerque, NM 87110Whatsapp Line: +1 (201) 479 95 96Email: admin[at]vagupdate.comVAGupdate Automotive LLC is registered and authorized VAG workshop.Business ID #7910509 | VAGupdate Automotive LLC | Domestic Limited Liability Company
VAGupdate Automotive LLC (vagupdate.com) has 62 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 38 reviews with 5 stars · Clear filters
I updated my MIB1 to MIB2 and got apple carplay function. The shipping was very fast and remote guidance was perfect. Thanks for great support.
By Engin D.
Response from VAGupdate Automotive LLC· Feb 12, 2024
Thanks for review. It was great experience to serve you.
Fast reaction on my requests. Support via Chat and Whatsapp was great and fast as well. All my expectations were met. Thank you VAGUpdate.
By Mario
Response from VAGupdate Automotive LLC· Feb 12, 2024
Thanks for review. It was great experience to serve you.
I have been using their ETKA online service for a while and I am happy with it. They offer cheap solution for online VIN check. If you are looking this kind of service do not look anywhere else. This is the best and cheap solution I could find online.
By Adem Y.
Outstanding customer service, nothing was to much trouble, quick and consistent communication, don’t hesitate to use this company, 5 star service.
By Ade
It took them about 36 hours to get my update for Volkswagen Tiguan MIB3 , however it worked flawlessly. Quality seems 100% legit , no issues. Don't know where bad reviews would come from but it's not a scam for sure :)
By Jonas
Response from VAGupdate Automotive LLC· Feb 6, 2025
Thanks for the review. Bad reviews are being published by trustpilot scammers. They post fake bad reviews then ask for money to remove their reviews. Thanks for sharing your real experience with us.
I wanted to update the MIB1 system in my 2014 Volkswagen Sportsvan and the local dealerships (in the Netherlands) were either not interested or they wanted to charge a high fee. Upon my search on how to update I found VAGupdate and I was pleased with the support I received through the chat. The firmware was delivered within the hour. Unfortunately the update did not work the first time as the SD card I used was 8GB. Using a 32GB version did the trick and approx. 70 minutes later the update was completed. I can certainly recommend them. While reading the other reviews you may think the service is not good but I think these reviews are not genuine so please just contact VAGupdate and experience the good support yourself.
By nogeentje
Response from VAGupdate Automotive LLC· Feb 6, 2025
Thanks for sharing your experience.
Updating the Firmwear in my 2017 Golf could not have been easier..thankyou VAGUpdate. Clear step by step instructions, and the two questions i had were pretty much instantly answered in a chat link conversation.
By Thomas R.
VAGupdate provided us a first class service - we can highly recommand this company and their staff
By AUTOMOBIL RAUM ZEIT S.
Response from VAGupdate Automotive LLC· Feb 6, 2025
Thanks for the review.
