Very detailed and helpful..courteous…
Very detailed and helpful..courteous and reliable
By PARBATIE P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
530 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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VaccationTravel (vaccationtravel.com) has 530 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
530 approved reviews, newest moderated first
Very detailed and helpful..courteous and reliable
By PARBATIE P.
I was not satisfied because I asked this third party was it extra fees added to the airport change. The representative said no extra changes and I would pay the same fee if I directly booked through airline. This was false information. The airline change was almost $100 cheaper. Also, the representative charged $20 for canceling their service after I found out they told me false information. I would not recommend this service to anyone. Just book directly through the airport.
By Not H.
TRSIA ? DID A GOOD JOB.
By Celeste A H.
I was trying to book directly with airline and was routed to this number. The agent charged a fee that should have been waived. When I realized what had happened he was difficult and had me on hold for a long time.
By unhappy T.
The man I spoke with was very patient and very helpful and pleasant. He answered all my questions.
By Ltaylor
Thank you for giving me the chance to say how pleased I am with my experience, the agent was knowledgeable, helpful and had the patience of Job of the bible,l wish I could thank him personally,he will be an asset in your company.Thank you.
By HORACE A T.
Conan was very nice & helpful. He deserves an A+.
By SHERRARD D.
Terrible Service. Pretended to be Southwest Airlines and be the middle man. Way overcharged me! Ridiculous! No Recommendation here! 😢
By Steven W.