Vacations Made EasyReviews of vacationsmadeeasy.com

They charge a processing fee of 35% that is obviously hidden in their contract somewhere. They never sent an invoice for payment so I had no idea that I was being charged such a crazy fee which was almost the price of one ticket to the event. I called my credit card company to dispute the charge and they are taking care of it, but BEWARE of hidden charges. This is a rip off. If you call to cancel, they will give you an internal credit for the amount or they will refund you the total amount LESS 35%. Either way they get their fee. Don't use them and don't recommend them to anyone. Awful company. Vacations Made Easy should be Vacations Made Sneaky!

I mistakenly created several reservations for several attractions at Branson MO. When I called to reschedule them I was given the total price, which I was not told included an approx. $135.00 processing fee hidden in one line item called "Order Processing" (which included taxes as well as the fees). Furthermore, I originally was unable to attend one free show, so I cancelled it with the reschedule. I then tried to reinstate the free reservation and was told they could not do that and they could not issue me a voucher for the show - $80 value. Then I queried about cancelling the entire order with Vacations Made Easy and I was informed that I could only get a 100% refund in the form of a voucher, or a 65% cash refund. So, they could issue me a voucher for the discounted refund, but not for the free show, which was still being offered as of this writing. This company should be called Vacations Made Expensive instead of Vacations Made Easy. Do not use them and make your own reservations for each show to avoid the fees and discounted refunds.

I purchased digital download tickets from Vacations Made Easy (vacationsmadeeasy.com). When I got the confirmation email, I found that they were physical tickets that I had to pick up in Nashville. I purchased tickets for Las Vegas. When I called for a refund, the “corporate” phone number they had listed had a busy signal for 3 straight days. Possibly disconnected? When I was able to get a hold of them, they admitted they had phone problems during that time. But they would NOT issue me a refund because it was past their 24 hour refund period. I recorded the phone call so they cannot dispute this. Their “corporate” office is a mailbox at the UPS store in Springfield, Missouri. On their website, it says they have a 4.5 out of five rating. This is FAKE. You cannot click on it to read any reviews. Upon checking reviews online, I found that many other people had my same experience. Most “good” reviews are from unverified purchases, which means the company is padding the reviews themselves. I would give a ZERO rating if I could. Avoid this company!!! They are not reputable!