Nick rescued us from a total disaster
My initial experience with Nick, through Vacation Award, has been nothing short of miraculous. After enduring a considerable (trip-ruining) setback in alternate travel arrangements from another provider, Nick was able to resolve the issue with incredible patience, valuable experience and professionalism, going beyond regular customer service expectations to provide us with the best possible outcome, and he had no time to spare ~ while the actual trip is still ahead of us, I feel confident and reassured that Vacation Award will deliver to impeccable standards. Thank you, Nick! Your efforts are greatly appreciated!
By Jennifer



