Extremely useful tool and superb…
Extremely useful tool and superb customer service
By Daniela
Response from UXPressia· Dec 12, 2022
Thank you for the great feedback, Daniela! We're happy to hear such feedback, and hope to keep up to standards :)
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
37 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UXPressia is a user experience platform that allows you to сreate, export, and share customer journey maps, personas, and impact maps online. Our key features are: Templates library (100+ maps and personas templates for 13+ industries), Multiple personas view, Journey atlas, Embed code support, Team library, User roles and teams, Comments, Direct link access to projects with password protection, Email sharing, Branding, Azure AD integration, SSO, MFA Export to PNG, PDF, CSV, PPTX, our newest feature called Chunks (reusable pieces of data available for your mapping, or independently). The toolset is simple for beginners but powerful for professionals. Teams will especially enjoy collaborative options and the possibility to standardize and scale different projects. The basic features are available for free.
UXPressia (uxpressia.com) has 37 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
37 approved reviews, newest moderated first
Extremely useful tool and superb customer service
By Daniela
Response from UXPressia· Dec 12, 2022
Thank you for the great feedback, Daniela! We're happy to hear such feedback, and hope to keep up to standards :)
Excelente predisposición y resolución de situaciones.
By Suarez L.
Response from UXPressia· Aug 31, 2022
Hola Suarez! Thank you for sharing this amazing feedback, we're glad to serve your purpose :)
A complete and easy way to manage tool.
By David M.
Response from UXPressia· May 23, 2022
Hi David! Great to hear this feedback! We're glad to meet your needs, and hope to continue doing so in future :)
Hi. i am new in the world of ux designer but uxpressia makes mi all the think a lot better. Thanks
By MARIO ENGELBERT HOLMSTROM O.
Response from UXPressia· Apr 7, 2022
Hi Mario, We're happy to meet your needs! Feel free to reach out for help, or an opinion on our live chat at any time. Until then, enjoy the journey :)
Great customer service and templates. Easy to use gets straight to the point!
By Erica H.
Response from UXPressia· Mar 22, 2022
Hi Erica, We're glad our platform is of great service to you, and thank you for the short and sweet feedback! Have a great day ahead :) UXPressia team
UXPressia is a fantastic tool for mapping the customer's journey. I dare say not only that, but also the creation of personas and impact maps. So wonderful. I needed a tool in which I could create a custom map of the customer's journey and I will find all this in UXPressia. At the same time, I know the Google Analytics connector for measuring KPIs there.
By Lukáš F.
Response from UXPressia· Mar 22, 2022
Hi Lukas, Thank you for the detailed feedback! We are delighted to serve your purpose, and hope to continue doing so in the future. Your feedback is a massive contributor in the process of improving our platform :) Best Regards, UXPressia team
I'm very frustrated with your product
By Peggy J.
Response from UXPressia· Feb 9, 2022
Hi Peggy, We are very sorry to hear that! Please let us know what is causing the frustration, and hopefully together we can transform it into a joyful working process. Much love from team UXPressia :)
Es una plataforma intuitiva para crear mapas de viaje del cliente, cuenta con buenos elementos visuales y plantillas referentes para hacer una buena representación de la experiencia para el diagnostico y diseño de la misma.
By Giovanni B.
Response from UXPressia· Feb 10, 2022
Gracias, Giovani! We appreciate your kind words, and are happy to hear that our platform is serving you well :) Have a great day ahead!