Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
138 reviews
UWON CarriersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are dedicated to help our customers with their car shipping experience, providing transparent service for couple of years and succesfully shipping more than couple of hundred vehicles.
UWON Carriers (uwoncarriers.com) has 138 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
138 approved reviews, newest moderated first
Simon is the best , called him at 10PM and he answered and helped with everything . Paid on time . Great service
By repesco M.
Response from UWON Carriers· Jun 4, 2026
Thank you for the great review! Simon will be happy to hear this. We know transport doesn't always happen during regular business hours, so we're glad he was there to help when you needed it. We appreciate your trust in us and look forward to working with you again!
great brokers, always good loads
By Gabi N.
Response from UWON Carriers· May 21, 2026
Thank you! We appreciate the great feedback and are happy to hear you’ve had a good experience working with us. Looking forward to many more successful loads together!
They provided a quote of 1050 to ship my car from California to Indiana. I signed the contract on April 27th to ship my car around May 5th. I was told that they will not charge my CC on file and I will pay 250 at the pick up time and remaining 800 will be paid at the drop off. They then charged my card on April 30th for 260. After that they had no communication. When I contacted them around May 2nd for a conformation of pickup time, they kept telling me, working on it. May 5th came and gone. On May 6th, I asked them when will they ship the car, they started to make excuses that no drivers available and so on. When I asked them to cancle my contract, they told me in 30 min, that they have a driver who can pick up in 2 days but it would cost me 2200. That is more than double of the original contract. I understand that the price can change a bit due to change in fuel prices, but more than doubled? When I asked them to refund my money, the guy got rude. They cancelled my contract but no response on refunding my money at all. After putting my review on the TrustPilot site, I got a call from the uwon carriers and they refunded the charge on my card. however, they left a bid to carriers open for over 2000 for shipping from my origin to destination. Anyone else who tried after talking to me said, as there is a bid open, we are not able to submit a bid to carriers at a lower price. Due to their last minute more than doubling my estimate and the open bid left by them, I could not find anyone to ship my car for a reasonable amount and timeframe, and I had to drive myself all 2200 miles.
By Anupam G.
Response from UWON Carriers· May 15, 2026
We’re sorry the process did not meet your expectations, but we would like to clarify that the original quote provided was an estimated market rate based on carrier availability at the time. Unfortunately, in the auto transport industry, pricing can change quickly due to route demand, fuel costs, and driver availability, especially on long-distance shipments like California to Indiana. When no carrier accepted the initial rate, we presented the updated market price before moving forward so you could decide whether to proceed or cancel. We understand the increase was frustrating, and we apologize for any inconvenience caused by the delay in communication. Regarding the deposit, refunds are processed according to company policy, and our team did not intend to be disrespectful or misleading at any point. We value every customer and appreciate the feedback as we continue working to improve our service and communication.
Easy peasy. Alex Brown made it a snap.
By Q. T.
Response from UWON Carriers· May 9, 2026
Thank you for your feedback! We’re glad Alex Brown made your vehicle transport process quick and hassle-free. At Uwon Carriers, we focus on making auto transport easy with fast communication, reliable carriers, and smooth car shipping from pickup to delivery. We appreciate your support and look forward to helping again in the future!
Alex Brown and Uwon Carriers were great to work with.Communication and clarification on point from beginning to the delivery. Highly recommended company for any transporting needs
By Toney S.
Response from UWON Carriers· May 4, 2026
Thank you for your kind words and for taking the time to share your experience with Alex Brown and Uwon Carriers. We’re thrilled to hear that our team provided clear communication and seamless coordination from pickup to delivery. At Uwon Carriers, we strive to deliver reliable, efficient, and professional transportation and logistics services, ensuring every shipment is handled with care and precision. Your recommendation means a lot to us and reinforces our commitment to being a trusted partner for freight shipping, vehicle transport, and logistics solutions. We look forward to assisting you again with your future transporting and shipping needs. Thank you for choosing Uwon Carriers!
Simon is a great broker. Reliable, honest, and very easy to work with. If you’re looking for someone who handles business the right way, he’s your guy. 5 stars all the way
By Thomas C.
Response from UWON Carriers· May 4, 2026
Thank you for your fantastic feedback! We’re glad to hear that Simon provided you with such a reliable and professional experience. At Uwon Carriers, we take pride in working with dedicated brokers who value honesty, clear communication, and efficiency in every step of the process. Delivering dependable freight brokerage and transportation services is at the core of what we do, and it’s great to know Simon reflected those standards. We truly appreciate your support and your 5-star recommendation. If you ever need trusted logistics solutions, freight shipping, or transport services, we’re always here to help!
Excellent response
By Maykel G.
Response from UWON Carriers· May 21, 2026
Thank you! It was a pleasure working with you as well. We truly appreciate the teamwork, trust, and smooth communication throughout the process. Looking forward to working together again!
Great to work with Uwon. Good communication, fast responses
By Ivan S.
Response from UWON Carriers· May 4, 2026
Thank you for your feedback! We’re glad to hear you had a great experience working with Uwon Carriers. Providing clear communication and fast response times is a key part of our commitment to delivering reliable and efficient auto transport and freight shipping services. It’s great to know our team met your expectations. We truly appreciate your support and look forward to helping you again with your future vehicle transportation and logistics needs!
