Call answered immediately
Call answered immediately - problem solved quickly - full marks++++
By SAC
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
285 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
USTechSupport techs are highly trained, patient and quick to resolve most complex technology issues. Our techs will help you remotely without visiting your home or business. You don't have to wait in line or set appointments. We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.
USTechSupport (ustechsupport.com) has 285 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
285 approved reviews, newest moderated first
Call answered immediately - problem solved quickly - full marks++++
By SAC
I appreciate the great customer service from Jorge
By Les P.
I've been a customer for a while and they used to be ok. Their first level screeners are not in the US (as their name implies), and trying to read from scripts. Terrible. However, if you're lucky enough to get through, they are less scripted - but lately getting less and less intelligent. Meaning each of them isn't getting less qualified, it means each time I call (once or twice a year), all the good ones are gone. Some businesses care about quality, at this point, that's been thrown out the window with these guys.
By Alan G.
Man they be tripping as hell would never go to them again
By Jason V.
DON'T BOTHER WITH THIS COMPANY IF YOU ARE DEAF OR HOH BECAUSE YOU WILL HAVE TO SIT IN FRONT OF YOUR COMPUTER FOR HOURS AS THEY ONLY EMAIL OR PHONE TOO BACKWARD TO USE A TEXT REMINDER. SEEMINGLY IT'S BEYOND THEIR ABILITY!!!!!!
By Michael M.