Excellent Customer Service
Eric was extremely polite, engaging, and helpful. I would definitely recommend this company. Thank you.
By Melissa
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 557 reviews with 5 stars · Clear filters
Eric was extremely polite, engaging, and helpful. I would definitely recommend this company. Thank you.
By Melissa
So far it has been a great experience! Great help by the staff!
By Camilo
My husband and had to move rather quickly and finding a storage unit can be difficult I had come to discover on the day after Thanksgiving. After endless calls to storage units farely close to our home, most of them were either closed due to Black Friday, had nothing available or were just to expensive for the size. Then I came across the website for this particular storage company. It was located 6 miles from my home. I did the online reservation for a unit, before I even had my confirmation code wrote down my phone was ringing. They called me that fast, she said they had only a few 10×10 left, so my husband and I drove down filled out the paper work, got the first month free. Wonderful experience, I would drive 20 miles from my house to story my belongings with them. They offer climate controlled units and outdoor units, coded gate, plenty of lighting when we're there after dark. Thank you.
By Misty
The site is easy and there specials are great . I compared there price to about 15 other storage places. And plus the next day they call u to comfirm.
By Ed
Price and location seems perfect, will know more once I move my items in this Saturday.
By Prince of P.
The lowest and best rates I could find.
By Frank
They helped me determine the proper size unit. Offered suggestions for moving and securing my contents.
By Donna
Having a list of facilities to choose from right there was great. Picked the ones that was closest with the best special. It was as easy as 1, 2, 3 and to make things better, I got a call from the facility 15 minutes later to confirm. What more can you ask for!
By Fernando P.