The lady that helped me was…
The lady that helped me was wonderful...she was very knowledgeable and courteous.
By Shelley
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 557 reviews with 5 stars · Clear filters
The lady that helped me was wonderful...she was very knowledgeable and courteous.
By Shelley
First of all, I'm very impressed with this service. Unfortunately due to unforeseen circumstances, I was in a bind and had to find a storage unit quick. Thought it was going to be the most difficult thing ever. Fortunately, I found this site and when it said I could reserve without using a credit card, I was hooked. If I didn't like the unit or found something else, I wouldn't be penalized. The Storage place called almost immediately to see if I had any questions or needed anything. They also were considerate, and very professional. They made what was a stressful time of my life to being one less thing I had to worry about.
By Jason
What great service. The gentleman took his time to show me two units. I highly recommend.
By Deborah W.
I was very pleased with my service. I received an email response immediately, after sending my information to reserve the unit. The manager, Todd, from the site I chose to rent from called me immediately. I went to the site and was greeted promptly and with a smile. And within minutes, I saw the storage unit and signed up to rent it. I wish all things worked that smoothly.
By Linda
Excellent service, clean & as advertised
By Mike
I would highly recommend this place John overton was very polite and very helpful he made sure we understood how everything worked before leaving .The premises are clean and great prices..
By Juan
Westley was a 5 Star employee . All around Great Guy. Thank you.
By Joseph
Im very please with the employees, they were great, explain everything i need to know. Thank you Licha Ojeda
By Licha