5 Star Rating
The signup process was easy and simple. The site review and explanations were complete and clear, and provided with friendly and courteous service.
By Donald
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 557 reviews with 5 stars · Clear filters
The signup process was easy and simple. The site review and explanations were complete and clear, and provided with friendly and courteous service.
By Donald
We have been searching for a storage unit the past few months and were very happy to find ExtraSpace Storage. I was able to reserve the unit size I was looking for right online and received a call the following day to make sure I was still interested. The man I spoke to was very courteous and answered all my questions, he also broke down the pricing to the penny so there were no surprises when we went to sign the rental agreement. In addition the location is easy to find, the hours to access the unit are great and the parking lot has good lighting.
By Stephanie G.
I feel like I got the best possible deal for self storage.
By Tina
They are very nice and easy to work with.
By Debbie
Personnel great, close location, good price, no contract
By Lee
The friendlyness and professionalism was unexpected. Felt very comfortable and the process was quick and easy. Rates are increadible!!!!!
By Adrienne
It was fast it was simple I got the price they stated it would be could have been a better thing
By Brittney
Chris was very helpful and informative. The unit I reserved was too small and he quickly found me an appropriate unit. Easy transition at a tough time! Id recommend as well as use again!
By Kiana