Very impressed with location
The online reservation process was quick and simple. The facility itself is spotless. I have no worries about vermin invading my stuff. The staff is professional and cheerful.
By Matthew
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
754 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
• USSelfStorage.com• Self Storage Blog• Miami storage units• Find storage units• Self-storage units• Cimate controlled storage units• Car storage units• RV storage units• Boat storage units• Self storage advertising• Drive-up outside storage units• Vehicle storage units• Student storage units• Self-storage tips• Business storage• 24 hour storage units• Motorcycle storage• Business storage• Los Angeles storage units• Document storage• Denver storage units• Sacramento storage units• Las Vegas storage units• Phoenix storage units• Dallas storage units
USSelfStorage.com (usselfstorage.com) has 754 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 557 reviews with 5 stars · Clear filters
The online reservation process was quick and simple. The facility itself is spotless. I have no worries about vermin invading my stuff. The staff is professional and cheerful.
By Matthew
Awesome customer service!
By Erica
Excellent experience and good customer service.
By Marisara
Never mind the very low rate offered online, the service extended to me by Mark, from explaining the contract to showing how the lock works, to taking me to the actual unit, was a very pleasant experience. I would recommend this facility anytime!
By SMC
Good service. I like the follow up call
By Jamilla
Jordan, who I believe is the Sales Representative for Florence, KY was extremely helpful and informative. Cassidy who works at their Florence location called to remind me of my appointment today. Overall, the company exhibited professionalism and an urgency to tend to their customers.
By Ashley
Friendly, very informative, polite, people person, helpful, delightful experience. Great customer service goes a long way !
By Derrick
Is that good price and good attention
By Pedro