Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
266 reviews
US Post CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores.Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement.No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
US Post Company (uspostcompany.com) has 266 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
266 approved reviews, newest moderated first
$35 minimum order fee PLUS $15 shipping for a part that weighs maybe 3oz is crazy. My $15 part ended up being $70! And didn't even have to cross state lines.
By Tim F.
Response from US Post Company· Sep 29, 2026
Sorry about the confusion on this. The manufacturer has a minimum order, but since this will ship from our office, we will refund the $35 low-order fee.
Excellent communication regarding order confirmation and shipping timeline.
By Amanda C.
The online process was fairly easy.
By Chul Y.
Great service, professional, product knowledge, and a very friendly representative.
By Barry K.
When I placed the order it stated that it'll be delievered the next day. I checked and it never got delieved. Then I got an email with the link for payment which I immediately posted the payment. And only come to find out the shipping is not until 17 days from the date I placed my order. And that is only the shipping date not the actual delievery date. I'm extramly disappionted. After I reviewed your reply. I just went online today 9/10/26 and saw that if I were to place an order today the estimated delievery is 9/14/26 but I ordered on 9/6/26 and my order est delievery is 9/23/26?
By Jian H.
Response from US Post Company· Sep 10, 2026
Nowhere on our website does it say next-day delivery. You ordered a CBU with custom numbering the lead time clearly states 2 weeks. I am sorry for any misunderstanding, but next-day delivery has never been an option, especially on a custom order.
Great price, called with a question that was answered quickly and accurately. Thanks!
By customer
guys - the product was delivered damaged, the shipping instructions troy provided were innacurate, and I am still waiting to hear back from you guys re: the damaged product. In the meantime, you've asked me to rate my experience!
By Benjamin S.
Great service, responsive team members
By Brandon B.
