USP MotorsportsReviews of uspmotorsports.com

Fast shipping and good prices on mercedes parts

I don't usually bother writing reviews, but I have to hand it to Diego and his staff over there at USP Motorsports. My GTI's battery died, and the AGM battery that he was offering on his website was significantly lower than all the shops online. I was a bit skeptical since I never made any purchases from USP Motorsports before, so I stated a chat and asked if they actually had the battery in stock, which they did. I ended up ordering the battery, and even after a holiday weekend, the battery arrived safely to my doorstop by Thursday. So, thank you Diego, and also thank you for looking out for us veterans. I noticed that you have a military/veteran discount. I didn't feel like bothering to upload my DD214...especially since I was already saving so much with your lower prices. Thank you for what you do!

The reason why I give this company 5 stars is due to their great customer service and competitive prices. Below is why I say that: I ordered a transmission filter housing from them and it got stuck at a USPS processing center. I needed it before a scheduled service I had for my wife's 2015 Golf R. I wanted it installed during the service. I inquired about the order because when I contacted USPS about it they said to contact the merchant. When I reached out to USP, I spoke with Diego and he was easy to talk to about it. He said that he understood the problem and that it happened with another one of their orders. I told him that I was going to have to order a different one directly from the manufacture to get it on time for my service appointment. He replied and told me that me doing that was understandable and to contact him if I don't get the order so I can get a refund, or if I do get it after I receive the other one, to let him know as well. The latter ended up happening. So I needed to return the one I ordered from them. When I reached out to him, he issued a RMA slip and a shipping label for me to send it back to them. That is the difference between USP Motorsports and ECS Tuning. When I accidentally ordered two products from ECS Tuning, I immediately called in to request cancellation a hour later and the ECS Tuning representative told me it was too late it had already been sent to the shipping department. I then ended up receiving two Turbo Inlet Pipes. When I went to return one, ECS Tuning made me pay for the shipping. I recently placed another order with USP for an intercooler and a piping kit. I accidentally didn't complete payment through the PayPal portal and forgot that I never paid for the order. So the order went through but the payment didn't. I tried to reopen the order from my USP account portal but it wouldn't let me. So I went and added both the intercooler and piping kit to my cart and tried to place the order again, but then I saw that the prices had increased for both items. I then emailed Diego and told him about my issue with the order and that I tried to re-order the same items but the prices had increased and I would like to still place the order but would like the prices for the products back when I initially placed the order. Diego said that was totally fine and sent me an invoice with a payment link with the old pricing. I paid for the order and was good to go. That is the type of company USP is. They care about their customers and will accommodate them. For one of my first orders with them, I asked Diego for a USP Motorsports license plate frame and they put one in the order for me. Filipe was also very accommodating when I spoke on the phone with him. If you want to purchase performance parts online, I would recommend USP over ECS as they actually care about making you happy. Not to mention respond to you the same day.