Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
87 reviews
U.S. Immigration SupportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If you wish to cancel your application or request a refund, please email [email protected] — do not post a request on Trustpilot.Trustpilot is intended for sharing feedback about your website experience, not for handling cancellations, refunds, or support cases. Please do not include order numbers, payment details, or personal information in public reviews. Doing so may expose sensitive data, delay your refund or cancellation, and could violate credit card policies. To expedite refunds, cancellations, or the deletion of personal data, always contact [email protected] directly. U.S. Immigration Support is a private travel assistance agency specializing in Electronic Travel Authorizations for the United States. We make the application process simple, secure, and stress-free through professional review and personalized support from our team of travel experts. We welcome genuine feedback about your website experience and continuously strive to improve our service.
U.S. Immigration Support (usimmigrationsupport.org) has 87 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 10 reviews with 3 stars · Clear filters
Got my ESTA on time but i felt a bit worried while waiting. Overall a good service
By Mordecai H.
Response from U.S. Immigration Support· Jul 17, 2025
We’re glad to hear you received your ESTA on time and that everything worked out well. We understand that waiting can feel stressful, and we’re always here to provide support and updates along the way. Safe travels!
capitato a me come altri. non mi sono accorto di non essere sul sito dell' ESTA ufficiale, scorrendo poi la prima pagina in effetti i costi erano indicati. ma al momento del pagamento no. comunque ho reclamato e mi hanno stornato subito l'addebito
By franco R.
Response from U.S. Immigration Support· Jul 13, 2025
Thank you for your feedback. At US Immigration Support, customer satisfaction is very important to us, and we’re glad we were able to promptly resolve the matter by reversing the charge upon your request. We strive to maintain a transparent website and clearly state in our disclaimers that we are a private company not affiliated with the U.S. government. Our pricing is also clearly listed on our website to help customers make informed decisions before submitting an application. We appreciate your comments and wish you a safe and pleasant trip to the United States.
