US FoodsReviews of usfoods.com

I'm 85 years old and could not open a bottle of your Thirster 100% Orange juice without the use of a large pair of pliers. Design must be approved. Thank you, Charles Richardson

US Foods gave me prices before I placed my orders, and I relied on those prices when deciding to buy from them. After delivery, I was charged higher prices. Only after I complained was I told that the original prices had not been approved by their pricing team. I was never told this before placing the orders. US Foods later issued some credits, but the credits did not fully cover the pricing difference, so I was still overcharged. In my view, this was deceptive and fraudulent because I was given one price to make the purchase, charged a higher price afterward, and then not fully credited for the difference.

Us Foods is a horrible place to work full of negativity and the warehouse is full of rats.

If you are a restaurant owner and have a choice, I would not recommend using US Foods. Although some of their local staff are nice, their corporate billing people are completely apathetic and couldn’t care less about your business, staying afloat or surviving. The billing person I have dealt with and always got them paid for two years, even though I admittedly was sometimes a week or so behind they still always got their money, put me on pre-pay only via wire transfer only. When I appealed to her boss, her boss mostly ignored me and only briefly responded to one email. After my higher executives reached out, she finally had a meeting with them and still would not reverse their harsh decision. With my restaurant, I don’t even have a choice, but to shop with them, which is extremely frustrating. I understand having policies and rules, but at the same time when someone has to buy from you according to the contract and you treat them like garbage and basically ignore them, it is the epitome of poor Customer Service.

They blatantly park their vehicles illegally all over NYC and put orange cones to pretend that they somehow have the right to do it. Disgusting.

I worked at the Chef' Store at 3950 SW 170th Ave, Aloha, OR 97007 for three years as a cashier and as a graveyard stocker in the produce department from 2018 to 2021. It was called Smart Foodservice Warehouse back then. A manager who I worked under, Assistant Manager Dan, harassed me for years and encouraged other coworkers and customers to harass me. In one instance he insulted me by calling me an "epsilon." He and the Store Manager, Ray, would periodically play music similar to Oktoberfest music over the store system on some mornings in order to harass me. One morning a regular customer confronted Assistant Manager Dan about playing the music as a way to harass me and Dan nervously denied it by spouting out a quick, "No." It was great to see his smug smirk wiped off his face by that customer. I witnessed this because I happened to be covering a register nearby. Assistant Manager Dan insulted me to my face, would say sarcastic things to me, and engaged in workplace harassment at my expense for years. Years. I wasn't the only employee who he would harass at times. Maybe a few months after working there on the day shift for training, I moved to the graveyard shift in which I worked incoming produce freight. I would also help break down dairy freight regularly and would help the meat department and frozen department at times. On the graveyard shift I worked with another Assistant Manager named Rick. One day I walked up to the store doors to begin my graveyard shift and Assistant Manager Rick was sitting on an L-cart outside the store. He was crying. Assistant Manager Dan berated and belittled him and caused him to cry multiple times. Rick quit shortly after and left to work at a Pizza Hut. Another employee who experienced harassment and insulting behavior from Assistant Manager Dan was a coworker who I worked with the entire time that I was there named Brad. Brad worked the meat department on the graveyard shift. At one point Assistant Manager Dan insulted him to the point that Brad chased Dan down an aisle with clenched fists. Assistant Manager Dan also encouraged coworkers such as Tyler to verbally harass me. There are many more examples of how Assistant Manager Dan created a hostile and toxic work environment not only among coworkers, but also among customers and in how he influenced their behavior towards employees. Assistant Manager Dan was a terrible person and a terrible manager to work for. He not only harassed employees, but also encouraged customers to harass and disrespect employees. The only reason why I stuck with that job was because I wanted to hold onto my apartment and the raises every six months made that possible. I worked hard five nights a week. I even increased the profitability of the produce department by fourteen percent while I was ordering loads at one point. I am in contact with former coworkers such as Brad, Cody, Darrell, Ryan, Tyler, Ray, Tim, and Paul who can corroborate what I've said. I hope that other people who work for this company can avoid illegal workplace harassment from Assistant Manager Dan. My advice is to talk to your union rep if harassment occurs. Document incidents and make sure that coworkers will back you up. Be prepared with specific events if you decide to take legal action against the company. I hope that Assistant Manager Dan is still smoking like a chimney.

I sold my restaurant and closed my account with US Foods, when new owner made a new order US FOODS Houston Tx withdrew money from MY account. I have been trying to get a refund for FOUR months now and issue still not resolved. DONT TRUST THESE THIEVES!

I am currently residing in an assisted living facility. They use US foods for our meals. It’s the worst and the people preparing it aren’t much better. Avoid using US foods at any cost. Nothing tastes like it should and more over, nothing looks like it should.