Leadership responsiveness to my needs
I believe it made a big difference when the company leadership assigned another person to my assist with my account.
By Martha D.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
619 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
USFCR is the largest and most trusted System for Award Management (SAM) registration and renewal services company. USFCR has completed over 100,000 compliant SAM registrations for businesses and nonprofits during our 10 years in business. We also provide set-aside registrations and certifications, including women-owned, veteran-owned, HUBZone, 8(a) Business Development Program, and other federal contracting services, training, and technology.
US Federal Contractor Registration (USFCR) (usfcr.com) has 619 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
619 approved reviews, newest moderated first
I believe it made a big difference when the company leadership assigned another person to my assist with my account.
By Martha D.
At first I was getting a bit impatient but in the end it all got done and I am thankful for all their help.
By adriana
Kiersten was friendly and efficient. She was very helpful in completing, updating and renewing our registration.
By Karyn B.
Kiersten made my experience with US Federal Contractor Registration amazing. She went above and beyond to help me with anything I needed. I highly recommend this company.
By Erica C.
Kiersten Marino was very helpful and professional. I was struggling with getting registered and she took her time and walked me through the process.
By Shannon
SCAM! They charge $599 (as of this review) to fill out a few simple fields that you can complete yourself on the actual, official website at sam.gov. This is similar to the scams that charge you to fill out a FAFSA or other government forms. They need the same data you would type in anyway.
By James
Kiersten was a GREAT help. She was very clear with what was needed. She kept me informed and communicated all the change in a very timely manner. I greatly appreciate her help.
By D R.
Response from US Federal Contractor Registration (USFCR)· Apr 28, 2023
We are happy to hear that Kiersten was a great help to you in the registration process. Thank you for leaving such a nice review for her. We will be sure to share it.
After trying this on my own on the government website, I gave up after a couple of hours. I got in touch with USFCR and Savannah got me through the process is about 20 minutes. She stayed on the phone with me the whole time and talked me through the form . They are worth every penny spent! I highly recommend these folks!
By Larry S.
Response from US Federal Contractor Registration (USFCR)· Apr 20, 2023
We are pleased to hear that Savannah provided you with excellent customer service and was able to make the process easier for you.