Early in the process
We are in the initial phase of business with userway. So far the info we have received has been on point.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
We are in the initial phase of business with userway. So far the info we have received has been on point.
By customer
Easy to install
By customer
Called to help a client of my business and the rep I dealt with was very helpful. He provided all the information I needed and offered to be available if more help was needed.
By Tim
Customer support was very helpful and quick to respond. Installation was simple.
By Kim S.
I made 2 google meets and they never showed up. Even after I emailed them.
By customer
Response from UserWay Inc.· May 9, 2021
Hi - we're very sorry about the miscommunication around the scheduling. Please feel free to reply with your email address or drop us an email to [email protected] and we'll ensure that this doesn't happen again. You can also call us at (888) 241-1444.
Excellent support and easy to link to my website! Would highly recommend.
By AJ
Great product going to look into upgrading to the full version
By Colin S.
Userway was very easy to install and worked with my website with no issues. Their support was fast and knowledgeable. I now feel confident that my website meets the ADA requirements. That is extra peace of mind
By Koki A.