a+ great service the best help really…
a+ great service the best help really quick thanks
By MIchael S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
a+ great service the best help really quick thanks
By MIchael S.
Great tool for wordpress site! Easy to use! I had a small issue with an update, but chat support walked me through it in minutes!
By Rebekah
We had an issue with the plugin on our site not enabling. When I contacted Userway's support, they answered quickly and resolved the issue!
By Kevin T.
Just started using the AI widget, and so far seems like a great tool! I, however, made a user error getting my account set up. Jonatan in customer service was extremely friendly and quick to respond, helping me ID the problem and get it straightened out within a few minutes. Excited to know that this company offers such dependable customer support as we begin using their services for our website. Very happy so far!
By Beth
Don’t working
By Jose C.
They really helped me out with what I needed to do they were great they really helped me
By Ricket B.
I am a web developer and a big fan of the UserWay widget to help with ADA compliance. I had a little issue adding the widget manually to a certain WordPress theme and Jon quickly guided me to the UserWay plugin which worked like a charm.
By Lynn A.
Excellent choice for anyone that want to have WCAG on a website
By Katakalos S.