I needed help getting the accessibility icon to show up
I needed help getting the accessibility icon to show. Rodrigo was exceptional in helping me get the code inserted where it needed to be! Excellent support!!!
By Becky Baumgardner C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
I needed help getting the accessibility icon to show. Rodrigo was exceptional in helping me get the code inserted where it needed to be! Excellent support!!!
By Becky Baumgardner C.
I love UserWay for their product as well as their people. Mark has assisted me a few times with access issues—always very prompt and quick to solve any challenges.
By Tony Howell & C.
I used the chat and Matheus was extremely helpful. He fixed my issues/questions right away! Great tool and easy to set up!!!
By Angela W.
Matheus was very helpful and quick to respond.
By Brian
Matheus was quick in his responses and excellent in helping answer my question!
By Christian
My advisor was Mark helpful.Thank you. your service is smooth and straightforward.
By taniya T.
thank you for helping! Mark was very helpful
By Panos
The app is exacty what I need...very helpful! Thank you!
By GIP S.