Great response time
Great response time, super helpful, and making adjustments.
By Amber W.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
Great response time, super helpful, and making adjustments.
By Amber W.
I love this widget
By customer
Overpriced.
By Alec T.
Response from UserWay Inc.· Nov 13, 2021
Hi Alec. I am sorry you feel that way. What would you consider a more reasonable price to protect yourself from lawsuits of thousands of dollars while making your website accessible and reach thousands of more users?
So far so good, what i see is a great product and easy to implement. Anxious to see how easy it is to maintain through changes on the site.
By customer
Great!!!!!!!!!
By customer
Excelente servicio
By customer
First minutes after installation I managed to mess up everything (passwords, mails etc)! It was my fault. I sent them mail and I came in touch with their support. They returned within MINUTES with a solution! Later on (afternoon of the same day) after hard experimentation I managed again (🥴🥴) to destroy something! Ivan (a great guy of their support team) was there to support me for hours with on line chat. Initially to solve the problem and then to offer me some basic understanding and tutorial about the WCAG audit of my Shopify site. The result- after installation - was 0 errors on WCAG check! For me it worked like a magic! Thank you Ivan, thank you Userway!! 5 stars because I cannot give them 6! Gesoura.com
By Apostolos C.
It was simple to do
By customer