Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
345 reviews
UserlyticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
Userlytics (userlytics.com) has 345 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
345 approved reviews, newest moderated first
I've been a tester for Userlytics for a few years now. They always pay on time and have great customer service. Couldn't recommend them enough.
By Kendra H.
Response from Userlytics· Feb 13, 2023
Hi Kendra, Thank you for your kind review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
It's an easy-to-use platform, and they pay reliably!
By Levi D.
Response from Userlytics· Feb 13, 2023
Hi Levi, Thank you for your kind review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
Userlytics is a good, legitimate way to earn side cash testing the usability of websites and apps. While I've had technical issues with their mobile app, their technical support is helpful and responsive.
By Marlene S.
Response from Userlytics· Feb 13, 2023
Hi Marlene Thank you for your honest review! We are really happy to hear that you enjoy using our platform and are continuously working on improving our experience on our platform! We appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
Good experience, interesting test. Very fast response from customer service, on some questions I had. I recommend this site, as a good way to make some extra money
By Skl
Response from Userlytics· Feb 13, 2023
Hi, Thank you for your kind review! We really appreciate your positive feedback and are very happy to hear that you enjoy testing with us. Best, Userlytics team
This platform offers a wide variety of tests and a good side income. Their support team is incredibly responsive and helpful. It's always a pleasant experience! (Edited to add: I am now editing my original review but keeping the original content above. I am changing my rating from five stars to one because the platform is plagued with technical issues that the company refuses to fix. Their browser extension is borderline unusable and often times freezes completely if it even properly beings a test at all. Far too many times I have started a test only to have the extension freeze and I am then unable to do the test because it will not let you refresh the page or restart it. In the beginning, when I alerted support of these issues, they often compensated me fairly for my time, but these days, they just gaslight and refuse to credit. I'm about to just give up on the platform altogether!) (Updated again to reiterate that the issue is still persisting. The extension has only become more poorly optimized which causes poor performance and freezing while trying to complete tests. Then when you submit your tests, support either give you a bad rating or completely rejects your test due to "poor quality" despite the fact that it is due to their incompetent team being unable to fix their trash browser extension."
By Just
Response from Userlytics· Feb 13, 2023
Hi Justin, Thank you for your kind review! We really appreciate your positive feedback and are very happy to hear that you enjoy testing with us. You are a great tester and we look forward to your participation in future studies. Best, Userlytics team
Love this app
By Hannah M.
Response from Userlytics· Feb 13, 2023
Hi Hannah, Thank you for your review! We really appreciate your positive feedback and are very happy to hear that you enjoy testing with us. You are a great tester and we look forward to your participation in future studies. Best, Userlytics team
Very friendly and patient staff, good instructions and a nice time limit to complete by :)
By Iris R.
Response from Userlytics· Feb 13, 2023
Hi Iris, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
The instructions for the test were easy to follow. The test itself was easy to complete
By Keith H.
Response from Userlytics· Feb 13, 2023
Hi Keith, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
