USA Web Design ExpertsReviews of usawebdesignexperts.com

I paid $149 for a 1 page web design upfront and was unaware or even told that there would be additional fees needed to move forward other than the $149 on April 4th 2025 I immediately requested a refund and told them we wouldn't be able to move forward. April 6th 2025 someone told me refund was issued. I've called over 6 times and they keep telling me the same thing and I still have yet to receive my refund. I'm 2 days away from 60 days with my money not returned for a service they did NOT provide. I keep calling and they tell me the finance department will contact me back and nobody contacts me back, they've told me 3 different times now my refund was processed yet the funds are not back in my account.

The price you pay doesn't include the source codes and files. They want you to host with them. If you want to host with a different provider, you have to pay an additional fee for the source codes and files. In their FAQ about ownership, they say this: "Do I own my website? Absolutely! Your website will always remain completely yours. However, if you need to switch hosting services for any reason, our team will make sure to provide you with timely, efficient assistance so that the transition process is absolutely hassle-free." They fail to mention the addition charge. They also said that since it's not mentioned in the package you pay for, it's not included and you have to pay for it. Stay far away from this company.

dissappointed paid 200 to have some error corrections made and didnt complete the agreement. left and no contact no return.

Well. I Thought everything was going to be okay with this design company but I was wrong. This company starts off with the low cost website to real you in. Then they tell you that the products are necessary for the next step of the design. Which comes with a over priced payment for the next step. When you call them out they hide behind their email account and become major keyboard ninjas. After their failure to want to reimburse for a anything they definitely OVERCHARGE for i said screw it. They don't provide itemized receipts for anything you pay for. I eventually got tired of arguing with the d bag "PROJECT MANAGERS" and dropped the fight. I don't mind paying for services as long as I know what I'm paying for, when you question them they push harder understanding you don't understand web design. Corner you to make the payment. If you decide to use these clowns do yourself a favor and check out someone local to you that may care about a customer and customer service, the 2 clowns i had as manager definitely don't. They're just worried about the money and that's it. They use a design from a company they've already designed for also. STAY AWAY FROM THESES CLOWNS AND EXPLORE ALL OPTIONS

USA Web Design Expert is a complete scam. They present themselves as a professional web design agency, but their only goal is to take control of your domain, your website, and keep charging you while delivering nothing of real value. They stole my domain, changed my site’s content without permission, and left it in such a state that Google flagged it as unsafe. I lost visibility, clients, and credibility because of their actions. They never give you full access, they confuse you with technical jargon, and keep charging for “maintenance,” “renewals,” or “upgrades” you never asked for. Once they have control, you’re trapped. You can’t leave without risking everything. Their entire business model is based on deception and manipulation. They make you dependent on them by registering your domain under their name and locking you out of your own online presence. Do not hire them. If you already did, check who owns your domain, demand full access, and run before they cause irreversible damage to your business. Companies like this should not exist