We received quickly but have a question
We received quickly. Just not sure if this is sufficient for airline travel now that they do not allow emotional support animals. Is additonal training needed or is this certification enough?
By Kimberly
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,723 reviews
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USA Service Dogs assists thousands of people around the country with bringing their service dogs and emotional support animals with them in public, whether their disabilities are readily apparent or not. Putting your service dog in "uniform" with a vest and ID card goes a long way towards eliminating the hassle commonly encountered by those with service dogs.
USA Service Dogs (usaservicedogs.org) has 1,723 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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We received quickly. Just not sure if this is sufficient for airline travel now that they do not allow emotional support animals. Is additonal training needed or is this certification enough?
By Kimberly
It was simple and easy with no problems
By itsjustaloudthreeseven
Quick and simple.
By Dayna O.
I was super impressed with the jacket , certificate and ID for my dog . The jacket was a good fit and the ID is a nice size that I can keep in my wallet .
By Rhonda H.
The vest is little big other than that everything is great.
By Amine F.
Response from USA Service Dogs· Feb 4, 2021
Hi Amine , We are sorry to hear that the vest was not a perfect fit for Max. We offer a free exchange on any equipment that doesn’t fit your dog within 14 days of receiving your product. We’re happy to send out the correct size to you, we just ask that you return the incorrect sized item(s) by mail to our office. There will be no shipping or return fee charged by us within 14 days. We may charge a restocking fee to process exchanges after 14 days. When returning a vest, please make sure to return the vest patches as well or you may incur an additional charge. You may reach us at 888-656-DOGS (3647), by email at [email protected], or through chat with one of our live representatives by clicking on the help button on the bottom right side of the website. Thank you.
Fast, secure and made me and my baby’s life a lot better
By Val J.
Great service, delivery on time, everything was perfect.
By Goya. G.
We received the products we ordered. Everything was fine in the shipment & fit our dog well. Thanks
By Karen G.