great customer service
You guys of always been really great and I love using your service.
By Stephanie Shapiro H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,723 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
USA Service Dogs assists thousands of people around the country with bringing their service dogs and emotional support animals with them in public, whether their disabilities are readily apparent or not. Putting your service dog in "uniform" with a vest and ID card goes a long way towards eliminating the hassle commonly encountered by those with service dogs.
USA Service Dogs (usaservicedogs.org) has 1,723 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 1,519 reviews with 5 stars · Clear filters
You guys of always been really great and I love using your service.
By Stephanie Shapiro H.
wonderful service I loved it!! fast delivery,
By Juan N.
Very happy with the service! I wish my dogs picture ID was clearer but other than that, everything was awesome!
By Joulene S.
Response from USA Service Dogs· Jul 31, 2021
Hi Joulene, We apologize for any issues with the clarity of your dog's photo on the cards. We will process and mail out new cards to you at no additional cost. If you need further assistance, you may reach us at 888-656-DOGS (3647), by email at [email protected], or through chat with one of our live representatives by clicking on the help button on the bottom right side of the website. Thank you.
Very easy to use. Customer service very friendly. Fast shipping.
By Lori T.
My experience was great ordering my Emotional Support kit. Very convenient and affordable. Process was very quick for getting ESA letter. I will highly recommend. Thank you USA Service Dogs!
By Sharon J.
Was a easy process
By Daniel V.
Gret service.
By Elizabeth B.
The service was very easy and fast, which was really appreciated in my situation. My dad, my dog, and I wanted to take a train ride to an old town, but the only way they would let my service dog on was if I had her papers, which I didn’t. I was able to purchase the digital download and create an ID for my girl the night before our train ride.
By Jenna