USA MedicalReviews of usamedical.com

Response from USA Medical· Jun 28, 2022

Thank you, June :)

Response from USA Medical· Jun 27, 2022

This is so great to read, thank you for your review, Eric!

Response from USA Medical· Jun 27, 2022

Hi Mary, if you had reached out to support we could've handled this quickly! I have located your order by using the email address associated with this review. I won't share your tracking number here publically (to keep your address private), but the package is scheduled for delivery today! If you'd like to continue this conversation over email, please reach out to [email protected] and I'll be the one to answer! Thanks, Jen

Response from USA Medical· Jun 20, 2022

Hi J.A. - did you not recieve the email from Jake ([email protected]) which included the $15 gift card as an apology for the delay on your order? As the email explained that this month, we switched over to a new fulfillment center, to eventually be able to guarantee 2-day delivery times for all our customers. Unfortunately, there have been some growing pains trying to get inventory shipped correctly as this is a brand new procedure for us. I'm sincerely sorry for the delay, if you can't find that email (which was sent on Friday, 06/17) please check your spam, or send me an email at [email protected] Thanks! Jen

Response from USA Medical· Jun 20, 2022

Hi Brian - did you not recieve the email from Jake ([email protected]) which included the $15 gift card as an apology for the delay on your order? As the email explained that this month, we switched over to a new fulfillment center, to eventually be able to guarantee 2-day delivery times for all our customers. Unfortunately, there have been some growing pains trying to get inventory shipped correctly as this is a brand new procedure for us. I'm sincerely sorry for the delay, if you can't find that email (which was sent on Friday, 06/17) please check your spam, or send me an email at [email protected] Thanks! Jen

Response from USA Medical· Jun 27, 2022

Thanks for your review, Brian!