False advertising
AI responses for emails, no real tracking, late shipping and zero actual updates. Buyer beware and look elsewhere.
By Eric M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
166 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
USA Leather Jackets is a shining star in the sky of high quality leather outfits. In a very short span of time, the company has established itself as a leading garment manufacturer and seller. It has become a one stop shop for latest and most beautiful leather jackets sold online. It has become synonymous with high quality clothing available at really affordable prices.
Usaleatherjackets (usaleatherjackets.com) has 166 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
166 approved reviews, newest moderated first
AI responses for emails, no real tracking, late shipping and zero actual updates. Buyer beware and look elsewhere.
By Eric M.
Very good quality at reasonable prices I will be doing a lot of business with you guys
By Eric W.
We had an issue with the spelling on a jacket, but they sent us another one with correct stitching. Although they charged us a shipping fee to send us another jacket (for the mistake they made), they were very responsive to our emails and concerns.
By N. C.
This company is by far the best I’ve ever dealt with. I had an issue and they immediately fixed the problem. I love the r quality of service and how they listen to what your needs are. I recommend them 100%
By Stephen W.
I absolutely love the jacket, but however I had a small little hiccup getting to change the shipping address. The rep was more than gracious,provided helpful communication.
By Phyllis L.
USA Leather Jackets was amazing to do business with! Even though it takes some time to receive an order, they are very responsive to inquiries and requests. We needed to reorder a different size and they made it very easy to handle the exchange. I would do business with them again. Update: just received the exchange item and it fits perfectly. Thanks for the follow through. Great customer service!
By Lisa B.
Cheaply made products and horrible customer service. They say easy 30 day refunds and exchanges but that is very false.
By M O.
Once I received my product it did not fit. However, i contacted customer service and within a day I received a response. On total a week or 2 I had a jacket that was of good quality and fitted my husband perfectly. Thank you for your quick response and friendly service.
By CHRISTINA C.