Exceptional customer service
Exceptional customer service! Jacket was of great quality and fits true to size.
By Nicole M.
Sunday, November 8, 2026 · Customer reviews of US businesses
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166 reviews
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USA Leather Jackets is a shining star in the sky of high quality leather outfits. In a very short span of time, the company has established itself as a leading garment manufacturer and seller. It has become a one stop shop for latest and most beautiful leather jackets sold online. It has become synonymous with high quality clothing available at really affordable prices.
Usaleatherjackets (usaleatherjackets.com) has 166 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
166 approved reviews, newest moderated first
Exceptional customer service! Jacket was of great quality and fits true to size.
By Nicole M.
Amazing product and super comfortable. Accurate to the superb material, I love it
By micheal J.
Excellent quality jackets, fast shipping and true to size. Have and will order from again
By gorge A.
I ordered a jacket on 3/14 can not contact company via phone or email. Buyer beware.
By Serena A.
Ordered M jacket as per sizing chart and found the jacket to be too small so after emails back and forth from Deborah, I decided to go 2 sizes up XL (which is the size on my work UK sized jacket ) the replacement fits perfectly ! I would advise going 1 or 2 sizes up
By Richy R.
The leather is genuine, it smells very nice and its very comfortable to wear. The first jacket that I order turned out to be too big (Europeans beware that Medium in the USA is large for us). However, their customer service quickly replaced it for a better fitting one and even sent it through Fedex which made the delivery very fast. I am super satisfied with the service and the product. Will definitely buy more from them in the future. Great work guys!
By Mik
The size of the jacket that I ordered seemed somewhat smaller than typical, so I would suggest ordering up a size. However, the company and their customer service was so helpful and accomodating. They get 5 stars from me!!
By Marsan O.
Jacket smells terrible. There is no tag for material content so I am skeptical it is 100%suede. My guess is it is less then10%. The website states you can wash it? I also feel mislead..address is for the company is Chicago, and although I realize my coat was not USA made..I didn't expect it to come from Pakistan with a worth of $35. I have been in retail for 25 years, and sourced leather from several countries..this is very poor quality. Finally I have email 3 times to request a refund. One response was sent stating my order didn't exsist...so I can see this is going to be a hassle.
By Mary J.