Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
41 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US Air Purifiers LLC offers the best of both worlds for our wide array of commercial and residential air purifiers, humidifiers, and air conditioners: Large business advantage of lowest prices and highest quality offering a wide array of air purifier and air filter brands, plus...
Barb Lulay (usairpurifiers.com) has 41 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
41 approved reviews, newest moderated first
Always an excellent shopping experience!
By BlackholeScott8
Response from Barb Lulay· May 18, 2021
Thank you for the feedback. As you know, we are always striving to best help our clients. -- Thank you, Barb
Excellent and loved.
By Wilda A.
Response from Barb Lulay· Apr 25, 2021
Thank you for the feedback, Wilda. Have a wonderful day, Barb
Barb was great to work with! We were set up with the right purifier for our space and have seen a measurable difference in our warehouse. Wouldn't go anywhere else for our next purifier.
By Kris H.
Response from Barb Lulay· Mar 10, 2021
Hello Kris, Happy to help. Thank you for the feedback too. --Barb
Great company to work with. They were very helpful in the decision making process, they helped educate me and I never felt like I was being pushed into buying something I didn’t need.
By Dave W.
Response from Barb Lulay· Feb 18, 2021
Hi Dave, Thank you for your feedback. Glad we could help. You are right too because our goal is to educate our clients and allow them to choose what is best for them based on their individual needs. -- Thank you, Barb
very prompt, reliable service, reasonable prices.
By Ravi
Thank you Barb for the great service!!
By Linda M.
Website said all units where in stock and would ship within 14 days from Canada location. However, there was no units in stock and units where drop shipped from manufacture. I PAID an extra $50 per unit ($250/total) from other quoted distributors due to the fact that your website posted inventory and shipping claims as stated. Very misleading and I lost money using this company.
By Nate
Response from Barb Lulay· Feb 9, 2021
Sorry for the confusion, Nate. Feel free to reach out to us to see if leadtimes have changed. We do explain on our site that we are drop shippers. With COVID some of our suppliers do have extended leadtimes. We have even brought some units in house to reduce these leadtimes. Again feel free to reach out via email or phone to check on any leadtimes. We are happy to help.
During the pandemic, filters for our air purifiers were hard to find. Barb did her best to get us our filters in a timely manner, but her supplier was not shipping as promised. Barb did her utmost to keep us aprised of progress of the order, which we ultimately did receive!
By Susan
Response from Barb Lulay· Dec 7, 2020
Thank you for your feedback, Susan. Yes, the pandemic has sent many hurdles for us from suppliers, supply chains, and carriers. However, we do our best to keep clients updated of their orders and avoid any delays we can control.
