USA Clean Energy Association & Revolution SolarReviews of usacea.org

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3.6/ 5

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341 reviews

USA Clean Energy Association & Revolution Solar3.6Average

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About USA Clean Energy Association & Revolution Solar

USACEA and Revolution Solar are an ideal partnership when it comes to providing top-notch solar solutions to customers. With their combined expertise and customer-centric approach, they offer a seamless experience from the initial sales process to the installation and beyond.Revolution Solar stands out as a locally owned and operated solar installation company. This aspect lends a personal touch to their services, ensuring a deeper understanding of the local market and its unique requirements. Their commitment to quality is evident through the exceptional workmanship they deliver. Customers can have peace of mind knowing that Revolution Solar offers a remarkable 30-year warranty on both parts and labor, providing long-term protection for their investment. This warranty demonstrates the company's confidence in their products and services.On the sales side, USACEA excels in providing a hassle-free experience for customers. Their approach of conducting sales over the phone eliminates the need for an initial on-site visit, saving customers time and effort. By leveraging technology, USACEA streamlines the sales process, enabling potential customers to make informed decisions from the comfort of their homes. Moreover, the absence of in-person pressure sales tactics ensures a relaxed and comfortable environment for customers to explore their solar options.The partnership between USACEA and Revolution Solar offers numerous advantages. Customers can benefit from the expertise of both companies throughout the entire process, from consultation and design to installation and ongoing support. The collaboration ensures a smooth transition from sales to installation, with clear communication and coordination between the teams.Furthermore, both companies prioritize customer satisfaction. They go above and beyond to understand each customer's unique needs and tailor their solutions accordingly. The combination of exceptional service, local expertise, quality craftsmanship, and long-

USA Clean Energy Association & Revolution Solar (usacea.org) has 341 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.

Also known as: usacea.org
Website: usacea.org
Category: Energy & Power
Listed on The Fair Hearing: 2026

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Oct 13, 2023

Never ending nightmare

Really wish I would have shopped around and read more of their reviews. They where very quick to get my signature on all paper work needed. Showed up and installed panels knowing that power company needed to upgrade my service. Set panels and said the would be back in 2 weeks. Got a call on a Friday saying they would be there on Monday so I took the day off and waited because they said I had to be there. No show and no call. I emailed ,text ,and called with no reply. Finally at 7:30pm that night I got a call from contractor saying they didn't have the right part and would be here Wednesday. this was in August. I have emailed and called all numbers that i have with no reply.The lending company is taking there payment already and still no solar. Communication SUCKS. Update after leaving this negative review i was not surprised to get multiple people. This was on or close to the day after review. Crew finally showed informed me they did not need me there all work would be outside. 5 Stars for the contractor very professional. I even told them i would back-fill the trench with my loader so they didn't have to with their little trencher. they thanked me and i left for the day to go work. When i returned home everthing looked nice and complete. little touch up on the trench and good to go. now over another month later WE are waiting on placards. These "special placards" were ordered 11/22. I'm guessing Santa's elves are making them and the big guy will leave them in my stocking. as I wait I pay electric bill and solar bill both about same price. not saving money in 2023 UPDATE 2/14/2024 communications have become silent.Dozen of attempts have been made with no answers. 10 months sense the sales person talked us into this contract costing thousands with 000 savings or returns so far. its been a nightmare from the beginning I wish i could just get a refund and forget about all of it.

By JOSHUA D.

Response from USA Clean Energy Association & Revolution Solar· Oct 13, 2023

Hi Joshua, We're truly sorry to hear about your experience and apologize for the inconvenience you've encountered. We understand your frustration and disappointment, especially with the communication gaps and delays in the installation process. We take your feedback seriously and are committed to addressing your concerns promptly. Our team is looking into the specifics of your case to ensure that the necessary steps are taken to resolve the issues you’ve faced. We want to assure you that a member of our team will reach out to you shortly to provide updates, address your concerns, and ensure that your installation is completed to your satisfaction. We are working diligently to ensure that your solar panels are operational as soon as possible. We appreciate your patience and understanding as we work to make this right. Warm regards, Revolution Solar