Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
USAbox is a US mail & package forwarding service where you can buy anything from anywhere. Get great rates and learn about store discounts here.
USAbox (usabox.com) has 6 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 4 reviews with 1 star · Clear filters
Abysmal customer service. Rude and condescending, and noticed this is a common theme as well. Check out the Google reviews, owner is a spoiled delusional brat who can't take criticism. I would not trust them with my parcel.
By Shaun B.
Overpriced parcel forwarding fees. Rude and unprofessional service. They dont answer your questions properly, they are rude, condescendants (that's so Miami!) and slow at replying. They are the kind of people who are here to take your money, but never help solve your issues. Lazy! Dont waste your time, other companies offer the same service with a much better customer service and an online chat support. No need to answer im not a customer or a competitor, u seem to love to reply this to unsatisfied customers!
By SFOURS D.
Horrible customer service, super overpriced, $9.99 to scan one page of mail. Do not recommend.
By Doc S.
Rotten service, took weeks to get answers , never read my G mails ,international shipping rates 2/3rds. more than competitors , poorly trained staff , & spent hours on PC to no avail ! Overall experience was a Horror Show ! Beware !
By JOHNNY D.
