Derek Zhang at metrotown store has been…
Derek Zhang at metrotown store has been great with my purchase experience
By Tandle H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
155 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OSIM North America is a leading wellness and lifestyle company dedicated to helping people live healthier, more balanced lives through innovative technology and design. As part of the globally recognized OSIM brand, we specialize in premium massage chairs, ergonomic solutions, and wellness products that combine advanced engineering with everyday comfort.Our mission is simple: to make wellness accessible, convenient, and effective for modern living. Whether at home or in the workplace, OSIM products are designed to relieve stress, improve circulation, and support overall well-being using intelligent features such as AI-driven massage programs, customizable settings, and user-focused design.At OSIM North America, we believe wellness isn’t a luxury—it’s a necessity. That’s why we are committed to delivering smart, accessible solutions that help people relax better, recover faster, and live well every day.
OSIM USA (us.osim.com) has 155 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 102 reviews with 5 stars · Clear filters
Derek Zhang at metrotown store has been great with my purchase experience
By Tandle H.
Aberdeen Osim has the best service! The new massage combo is amazing.
By sharon L.
Thanis Maggie for helping me to get the amazing OSIM massager.💪💪💪💪💪💪💪❤️❤️❤️❤️🙏🙏🙏👍👍👍👍🍎🍎🍎🍎
By rebecca W.
At Aberdeen Osim and tried out the product that we have been wanting to get! It turned out awesome!!
By SK Y.
Great service. Maggie is outstanding.
By CHUN HAN C.
Great service. Sale associates are very friendly. You can try any massage chairs.
By Ching-Kai C.
It is very good. I got it from richmond
By C W.
Good & reliable product, we always use. We have been OSIM customer for many years.
By ursula G.