Us ImmigrationsupportReviews of us-immigrationsupport.org

If I could give 0 stars I would. DO NOT USE THIS WEBSITE TO APPLY FOR YOUR ESTA! Charged me £99 when it should only be £21. My sister used the official website and got hers approved within 24 hours and was only charged £21.

Horrible scammers!! I fell victim to paying an exorbitant fee to this site. I realised my mistake within 30 minutes and emailed asking for a cancellation/refund - I have been ignored ever since. They then submitted the ESTA application on my behalf about 4 days later, despite me repeatedly asking them not to. Currently disputing with my bank but not sure what will happen. So very sad.

Unclear that this is not the official government website, Google will bring this up as the first result not the official!! They’ll take $121 and ignore all communication from that point on, no chance of getting an ESTA

These are scammers, their website resembles so much the governmental platform that you don't realize for quite some time. They charge huge fees for services and don't even provide them. I paid 159 USD and never received a response on my requests. Just complete ignorance. I'm reporting this to bank and requesting chargeback since they continue ignoring my emails.

Leider sind wir auch auf diese Seite reingefallen. Es wird beim Abschluss des Antrages nur der Betrag von 21 USD angezeigt, das böse Erwachen kommt dann bei Abbuchung der Kreditkarte. Die Zahlung für die ESTA von meinem Mann wurde anscheinend gar nicht weitergegeben, dadurch kam es zur Ablehnung der ESTA meines Mannes und seitdem haben wir einen Riesenmehraufwand und nur Theater. Ich habe der Firma Mails geschickt, auf die zuerst überhaupt nicht reagiert wurde. Erst als ich drohte, sie anzuzeigen und rechtliche Schritte einzuleiten, wurde die Bearbeitungsgebühr meiner ESTA zurücküberwiesen. Hüten Sie sich vor diesem Unternehmen! Auf deren Seite wird mit der stressfreien Bearbeitung geworben.....ich habe wegen denen NUR Stress und Bauchweh! Finger weg!

Scam alert! Don’t use this website! Use the offical Department of Homeland Security instead. Our ESTA should have cost us $100 for our family of three, but we just paid $580. I feel sick about it, I’ve emailed Ana about it and cancelled our cards. But they have all of our information which is alarming.

Als ik googelde op esta verklaring aanvragen verscheen deze organisatie. Het lijkt alsof je op de officiële website van ESTA zit. Zij blijken een tussenpersoon die veel commissie vragen. Echter het meest zorgelijke is dat zij mij hebben gevraagd om mijn BSN en een scan van mijn paspoort. Nader onderzoek heeft aangetoond dat dat bij de officiële website helemaal niet hoeft. Je dient enkel je paspoort nummer in te geven. Heb direct een andere creditkaart en ander paspoort aangevraagd. Ze zeggen dat ze me de 139euro niet zullen aanrekenen en enkel de 21euro die een ESTA kost maar vooralsnog zie ik op mijn creditcard nog steeds 139euro gereserveerd. Op mijn mail met vraag vanwaar ze mijn bsn nummer opvroegen en een scan van oaspoort heb ik nog geen bericht gehad

While tired and in a hurry, I went through the ESTA application process on this website thinking that it was the Official Website of the Department of Homeland Security. After entering my payment details, I was shocked to be charged 133.89€ instead of the standard $21. I immediately responded to the confirmation email I received with the following email and luckily got immediately reimbursed within a couple of hours. Subject: Formal Request for Refund Due to Undisclosed Fees Dear Sir/Madam, I am writing to formally contest the charges incurred during my recent transaction through your platform, usimmigrationsupport.com, for an ESTA application. On [date of transaction], I was charged a total of €133.89, which is substantially higher than the standard cost of $21 as outlined by the U.S. Customs and Border Protection. It has come to my attention that your platform has levied significant additional fees that were not disclosed prior to payment. Under consumer protection laws, businesses are required to provide clear and transparent pricing information. Failing to disclose additional fees constitutes a breach of these obligations under [name applicable legislation, e.g., the EU Consumer Rights Directive or relevant national law], which exists to ensure fair treatment of consumers. Furthermore, such deceptive practices may be deemed fraudulent misrepresentation. At no point during the application process was I made aware of the full cost of your service. I relied on your platform in good faith, assuming all charges would be communicated upfront. It is evident this was not the case, as the final amount charged far exceeded what could reasonably be expected for such a service. Given the lack of clear disclosure, I believe your additional fees are unjust. I formally request a refund of the overcharged amount, specifically the difference between the €133.89 charged and the $21 cost of an ESTA. I kindly ask that you remit this amount to my original payment method no later than [provide a reasonable deadline, e.g., 14 days from receipt of this email]. Should this issue remain unresolved, I will be compelled to escalate the matter through the appropriate consumer protection or legal channels. I trust you will address this matter promptly and fairly. I expect a written confirmation of your resolution by the deadline stated above. Please do not hesitate to contact me at [your email address] should you require further information. Yours sincerely, [Your Full Name] [Your Contact Information]