Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
532 reviews
Bilt Labs | Custom Orthotic InsolesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here are Bilt Labs ( Formerly URthotics.com) we provide premium custom orthotic insoles for individuals, doctors, chiropractors and other specialist nationwide. As a small business located here in the US with over 25 years of custom orthotic experience, we understand the importance of excellent customer service and quality orthotics. Whether you have Plantar Fasciitis, Flat Feet, High Arches or other foot pain, our team is well versed in creating insoles to help improve your foot health. Our orthotics are all medical grade and each pair is overseen by our double board certified Podiatrist and made from the molds of your feet for your specific needs.For any questions feel free to visit:www.biltlabs.com or @ 888-506-7846
Bilt Labs | Custom Orthotic Insoles (urthotics.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
532 approved reviews, newest moderated first
These are great orthotics. They work AND I feel they are very reasonable priced compared to other "custom" orthotic products. I just reordered two more pairs and and received a free shipping label to have a very minor problem fixed with my current pair. I was very happy with the ease and attitude of the customer service rep.
By Mike M.
I really like using these orthotics in all my shoes, I'm recovering from having plantar fasciitis and couldn't have recovered without these and therapy for sure!! The only downfall is that they are not as cushiony as a regular sneaker insole. Besides that I give it two thumbs up!!
By Meg
I just bought two more pairs of the "active orthotic" for a total of seven pairs now owned. I also have a pair of the "everyday" for my dress shoes. This product has completely changed my relationship with my shoes. I LOVE them, and I've purchased so many because they will last for long time, and I don't want to keep switching them out between my shoes. So now, all the shoes I wear most often have a pair of these orthotics in them and ready to go!
By Josh
best ever for feet! really enjoy them> 3 rd time buying.
By James S.
Been wearing orthotics for many, many years... Mostly purchased from a podiatrist... I really believe these to be as equal or better quality and comfort as any of my prior purchases... And a whole lot less expensive... Worth giving these folks a try...
By Ernie K.
insoles made my ankles and knees feel so much better well worth it
By JAMES
I am 78 yrs. old, and my feet have been a constant problem for me. I am also fugal and custom insoles seemed to be extravagant. These have changed my life. I play golf and after a round it would take the next day to recover. Now, I feal great the next day.
By Stanley G.
I had a great experience with Bit Labs. Every message I sent or call I did was promptly and professionally returned. I am very satisfied with the customer care, products ,and turn around time!
By janette M.
