The orthotic worked well for me
The orthotic worked well for me. I have a very high arch which causes a strain on my anterior tibialis muscle. I was much better the first day and continue to have relief several months later.
By davidgmd
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
532 reviews
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Here are Bilt Labs ( Formerly URthotics.com) we provide premium custom orthotic insoles for individuals, doctors, chiropractors and other specialist nationwide. As a small business located here in the US with over 25 years of custom orthotic experience, we understand the importance of excellent customer service and quality orthotics. Whether you have Plantar Fasciitis, Flat Feet, High Arches or other foot pain, our team is well versed in creating insoles to help improve your foot health. Our orthotics are all medical grade and each pair is overseen by our double board certified Podiatrist and made from the molds of your feet for your specific needs.For any questions feel free to visit:www.biltlabs.com or @ 888-506-7846
Bilt Labs | Custom Orthotic Insoles (urthotics.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
532 approved reviews, newest moderated first
The orthotic worked well for me. I have a very high arch which causes a strain on my anterior tibialis muscle. I was much better the first day and continue to have relief several months later.
By davidgmd
Super Great custom orthotics. I'm ordering more today. Reached out to Customer Service via email with a question. They answered in a matter of minutes. GREAT Product and GREAT Customer Service!!!
By Lynn T.
Fast and simple ordering/fitting process. I ended up receiving the fitting kit quicker than I actually expected to, and the entire end-to-end order took only 3-4 weeks to fulfill. The orthotics are extremely comfortable and seem plenty sturdy enough to hold up to day-to-day use. By the end of the day, I feel significantly more energetic since I've been using these orthotics, and I have no more foot and ankle pains. I just placed a second order.
By Austin
After foot and ankle reconstruction my surgeon recommended custom orthotics. The local vendor was charging $500 per pair and the cost is not covered by my insurance. After doing some research I decided to go with Bilt Labs. Their customer service cannot be beat and my orthotics were built perfectly using my prescription. I used the recommended videos to make sure I did the molds correctly. Communication is excellent and you receive tracking information so you know exactly where the molds and orthotics are. HIGHLY recommend!
By Jamie M.
I have been using orthotics for more than 25 years. I have tried numerous companies and numerous podiatrists, Bilt labs are faster cheaper and better than any of the many many i have tried. take your time and give them a good imprint of your feet and they will do the rest
By JOHN H.
Great customer service. I had an issue with my orthotics and then my order was very delayed by USPS and the customer team was so easy and wonderful to deal with. I really like my 3/4 insoles with the vegan leather.
By Lia D.
Great product
By sharyn F.
I have ordered inserts in the past and this order was a reorder. I feel very satisfied with the quality of the insert. I had inserts from the foot dr before and they were very expensive, these inserts are the same as I received from the dr and way less expensive! I am very satisfied and would recommend.
By Gloria