First time my feet have not hurt in…
First time my feet have not hurt in years. The process was simple. At first I ordered 2 different versions by mistake. I sent one pair back and they were refitted to match the other spec.
By Dusty S.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
532 reviews
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Here are Bilt Labs ( Formerly URthotics.com) we provide premium custom orthotic insoles for individuals, doctors, chiropractors and other specialist nationwide. As a small business located here in the US with over 25 years of custom orthotic experience, we understand the importance of excellent customer service and quality orthotics. Whether you have Plantar Fasciitis, Flat Feet, High Arches or other foot pain, our team is well versed in creating insoles to help improve your foot health. Our orthotics are all medical grade and each pair is overseen by our double board certified Podiatrist and made from the molds of your feet for your specific needs.For any questions feel free to visit:www.biltlabs.com or @ 888-506-7846
Bilt Labs | Custom Orthotic Insoles (urthotics.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
532 approved reviews, newest moderated first
First time my feet have not hurt in years. The process was simple. At first I ordered 2 different versions by mistake. I sent one pair back and they were refitted to match the other spec.
By Dusty S.
I’m a retired physical therapist. I have had many pairs of custom orthotics at price points as high as $500. These orthotics are as good or better than any pair I have owned. Construction quality and durability outstanding! Customer service over the top. I requested and received modifications very quickly with no hassles whatsoever. Outstanding price, quality and service Thank you
By Bernie
Grat product. Have referred to others with great results. As good as what Doctor ordered at MUCH less expensive.
By ladybug
I’ve been using these inserts for a few years now. They are the same quality that I got at the podiatrist but at a way better price. I think they’re a better fit than the ones I got there since they papier-mâché my feet practically.
By Alexander C.
As an ex-professional football player, my body is banged up as you might imagine - knees, feet, hips. I also suffer like a lot of people with plantar fasciitis. Sometime it’s bad and sometimes it’s crippling. I've seen a lot of doctors and they all want to do the same thing - stab me with a needle and spend money on overly expensive orthotics or boots, none of which have had successful lasting effects. After doing hours of research I came across Bit Labs. They appeared to have the best product and method I could find, so I decided to give them a try. They sent me the foot molds right away, which I completed and returned. A few weeks later my first pair of inserts arrived in the mail. I popped them in my shoes and haven't look back. With a lot of stretching and the daily use of their inserts, things have been great. My feet have never felt better and my knees and hips are giving me little trouble. I buy two pairs every couple months, and if needed am able to make slight adjustments through email. They’ve been life changing for me and I would strongly recommend them.
By Cedric G.
really useful and help me a lot. It helped me correct my posture and reduce pain.
By BULB B.
Originally I bought the comfort pair of insoles and they work great for around the house but they wouldn’t work as well after long days at work so I bought the harder pair for work and they recovered my planter fasciitis 95%. I want to be able to jog again so I’m planning to buy the third pair.
By Ryan
These custom orthotics healed my Plantar Fasciitis issues. I've worked 12-hour days for 43 years now on a cement factory floor and a few years ago I was fighting with pain in my heels/arches of my feet and after getting these custom insoles made, I got rid of this problem.
By Greg S.