Sent me the wrong size and then refused…
Sent me the wrong size and then refused to send right size. Told me if I want a refund I need to pay to shit the item back to china and they they will issue it
By Jocelyn L.
Monday, November 9, 2026 · Customer reviews of US businesses
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416 reviews
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Urbenie is listed under Clothing & Underwear.
Urbenie (urbenie.com) has 416 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
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Sent me the wrong size and then refused to send right size. Told me if I want a refund I need to pay to shit the item back to china and they they will issue it
By Jocelyn L.
A parte de que el pedido tarda muchisimo en llegar, me ha llegado mal. Cosas que yo no he pedido ni parecido, vamos. Y llevo intentando contactar 4 veces. Nadie responde los correos.
By Alba Varela C.
Article reçu qui ne correspond pas à la commande, SAV injoignable. Peu recommandable, surtout pour recevoir des produits d’Aliexpress.
By Yuki R.
Ordine effettuato il 4 agosto Solo una e-mail di conferma che il capo sarà spedito al più presto sono passati gg ho inviato 3 e-mail alle quali nessuno ha mai risposto non acquistate e denunciate questi siti alla polizia postale !!!
By Sara C.
Produto não condiz com a foto q está no site, estou muito insatisfeita com a roupa q chegou pra mim.
By Miss c X.
Je vous en prie n'achetez pas chez eux, grosse arnaque. Frauduleux. J'ai recu qu'un article sur 2 (après un mois et demi) ; la couleur coule, mauvaise qualité. Et je ne suis pas difficile. Des jours que je demande le processus pour un retour et qu'on me propose des coupons de 20 balles à la place pour une commande de 80 euros ! Illégal. Ils se doivent d'accepter un retour. Et ne veulent pas me rembourser l'article non reçu.
By Claire Caillaud M.
Had 2 orders with Urbinie, one was because they sent a 29% discount voucher for a delay. First order of 3 items, one was correct, 2nd item was a the wrong item in the wrong size, 3rd item never shipped. 2nd order, 1 item they got completely wrong. With both ordered paid extra for the seel insurance, have made claims but not hopeful they will be paid.
By john G.
Die Ware wurde schnell geliefert, doch die Qualität ist extrem schlecht, die Schnitte schrecklich und wenn man die Sachen zurückschicken will, bekommt man nur automatisierte Nachrichten, die nicht auf die eigenen Nachricht eingehen. Zudem ist nur eine Rückzahlung in Shop Guthaben möglich. Ich hätte es vorher besser durchlesen sollen, den Fehler mache ich nicht noch einmal.
By Sarah L.