When my item arrived it was broken
When my item arrived it was broken. I’ve emailed concerning and haven’t heard back from anyone yet.
By Sheena W.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
20 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Curating Memories with Personalized Gifts
Urban Curate (urbancurate.com) has 20 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 9 reviews with 1 star · Clear filters
When my item arrived it was broken. I’ve emailed concerning and haven’t heard back from anyone yet.
By Sheena W.
Never received our items
By moriah
I never got it.
By Marlene N.
I only had it a little over two weeks and the chain is starting to tarnish
By Robert H.
You all have sent out several questionnaires about the order I made with your company, yet I have paid for and not received anything yet!
By Gussie N.
It's been almost a month and my order still hasn't arrived
By Rony L.
It took a long time to arrive and the engraving was not what I selected or looked anything like what your website advertised. I was really looking forward to my angel wings and to see it’s not what it was promised I was very disappointed
By Yane
Response from Urban Curate· Apr 25, 2025
Hi, we are sorry for your experience. If you could please reach out to our email support team. We can promise you a satisfactory resolution. There are some characters or Emoji’s that cannot be printed on the necklace and hence in such cases we only print the given name. If you think there are any issues with that, please reach out to our support team.
The glass bead was too small to see the picture.
By Katherine