UpticsReviews of uptics.io

Excellent all-in-one cold outreach software. We've been using Uptics for a year now, and it has proved its quality through its simplicity and intuitiveness. It's our one-stop for CRM, cold outreach, email warming and DNS checking, email tracking, and sales pipeline management. The support of Patrick and Dan has also been great. Their UI could use a bit of improvement in terms of performance, but overall it's a 10/10 tool for us!

After an exhaustive search over the past 60 days looking at outreach platforms, specifically cold outreach platforms, I have concluded that Uptics is the best of them in terms of features and capabilities. This is after being on 5 sales calls and starting trials on 9 of them. Also, the lifetime warming deal is an opportunity I couldn't pass up on and I jumped in at 100x. I'm looking forward to seeing how the platform grows over time. Cold outreach is the way of the future and Uptics is doing it right.

Uptics is the Infinity Gauntlet of sales tools. Prior to joining, I tried literally everything. All the major cold email platforms + CRMs. Uptics does it all while introducing a pricing model that at first I was suspicious of, but ended up loving. Other platforms charge as much as 59$ per email account per month and don't even have a CRM. Somehow the platform manages to be a fully-fledged cold email tool and fully-fledged CRM at the same time. The owner built the platform after owning his own sales agency, and it definitely feels like it "scratches every itch" when it comes to wishing there was a platform that just did what you need it to do, all in one. Cold Email: - Spintax to customize each outbound email - Custom fields - Unlimited email accounts (just announced coming soon) - Round robin sending with sending delays (improves deliverability) - All emails connect to your CRM - Custom tracking domain + open/click metrics - EMAIL WARMING!!! (announced recently, beyond excited) CRM: - Very powerful smart list feature (I'll go into this more later) - Nimble automation to reduce the amount of time spent sorting through things - Unified sales inbox - Calling at Twilio pricing - NO MARKUP - SMS at Twilio pricing - NO MARKUP - Voicemail SUPPORT: - Live chat is available at every tier customer and is very responsive - Support seems to take a genuine interest in your success - Never actually had to use email support because live chat always replies - Very welcoming of feedback - I like that live chat keeps the chat open until the issue is resolved, they never close it and say email them - Masterclasses available to learn cold emailing - Very helpful youtube channel. I have spent a lot of time learning from the content available there. DEVELOPMENT - I am seeing a healthy balance between quality of life features, AND shiny new feature - They seem to be very responsive to the roadmap we users can vote on - Have only encountered one or two minor issues, all were resolved within 24 hours - They dream big. I never saw email warming coming, but they go for the gold PRICING Originally I was worried about usage pricing. I even wrote to support telling them I thought it was a bad idea. This was 2 days into my trial (lol). After about 2 weeks of using the platform, I became a believer. I used about 80% less in Uptics (how usage is measured) than I thought I would. The pricing is skewed to give the end-user more value, honestly, my biggest fear is a price increase once they become more popular. I'm sure we all know the feeling of paying for something and then thinking "I should be paying more for this" - but right now it is very generous. I am primarily a single user, with 2 other users who work part-time. The smart list feature + usage-based pricing has been the reason I can even have a team. I use the smart list feature + sequences to distribute about 10 leads a week to each person. They work with non-profits so we're really not after volume there. Through the platform, they each have their own phone number and email through which they can interact with leads. I can see other tools trying to copy Uptics smart list feature eventually. NOTE ABOUT NEGATIVE REVIEWS: I saw them before joining. I'm glad I joined. Uptics have priced themselves to provide as much value as they can to the user. The platform is bootstrapped, and from what I read decided to not pursue big bank $$ which would turn it into another generic copy of all the other tools out there. I don't say this lightly, but I really feel it is the "Apple Inc" of outbound sales tools in the making. While other platforms make excuses why they can't have certain features... Uptics executes and makes the feature, and makes them well.

I started using this application a few months ago when they ran a special promotion. Recently they have decided to change the terms which they product was purchased under and refuse to honor what was purchased and now the limits have been lowered beyond what was offered. I wanted to wait a while before coming back and possibly updating this review. It has went from 1 to 5 stars. Ever since the last review above the Uptics team has done customers right and the software has been a powerful addition to my businesses workflow. I only hope nothing like what happened before crippling accounts with features that are much needed to get the best results. Keep pushing team!