Upstep Custom OrthoticsReviews of upstep.com

Response from Upstep Custom Orthotics· Jan 18, 2023

Hi Nicole, thank you for your order. We do not have a missed call from you but we will certainly call you today. For faster service, we also offer live website assistance or you can email us at [email protected] - however, we will give you a call before the end of the day. Again, thank you for choosing Upstep!

Response from Upstep Custom Orthotics· Jan 18, 2023

Thank you so much for taking the time out of your day to leave your kind feedback!! We really appreciate you and we welcome you with open arms to the Upstep family!!

Response from Upstep Custom Orthotics· Jan 18, 2023

Thank you. We appreciate your feedback and value your opinion very much! Welcome to the Upstep family!

Response from Upstep Custom Orthotics· Jan 18, 2023

Thank you so much!!

Response from Upstep Custom Orthotics· Jan 18, 2023

We are with you every step of the way- the UPSTEP way!! Welcome to the family! We look forward to to bringing your new orthotics to life!

Response from Upstep Custom Orthotics· Jan 17, 2023

Thank you! We feel that way too! It is so nice to learn what our customers are thinking!

Response from Upstep Custom Orthotics· Jan 17, 2023

Hi Alan!! OUCH! One star! Welcome back to Upstep! We apprecaite your loyalty! Of course, we have your information from your previous order. We will have your impression for five years! No impression kit is needed. Perhaps you can turn this one-star into a five star since you have been a part of the Upstep family since 2020. Glad you are well! Thank you again!

Response from Upstep Custom Orthotics· Jan 17, 2023

Hello. Thank you for choosing Upstep! We cannot review your order status as no name or email address is followed with this review. Please contact us at [email protected], and we will be glad to provide you with the status of your order. We would never ask for a review for a product not yet received. It all begins with customer service, and we just wanted to know your thoughts!! Thank you again! We look forward to shipping your new orthotics!