Upstep Custom OrthoticsReviews of upstep.com

Mary from Upstep was very helpful and took here time to make sure i got the order right! she is a great asset to your team!

Mary was a great help in getting adjustment requests sent to the podiatrist. Customer service is great with these folks!

Being heard and accomodated. Responsiveness to email and remediating issue. Probably best to consider the shoe you will wear the insert in and give that too them× but they also provide recommendations for that. The insert does not seem to be the right fit but upstep still worked with me and that is appreciated.

Mary is amazing and totally help definitely will order now because of her

Communication

Very fast responses to all my questions, and kept me informed thru the process.

Mary was super helpful in the chat. I apprecated her support to answer my questions

Mary was very fast and efficient in grabbing the information I was looking for. She was also courteous, and easy to communicate with. Thank you for your help today, Mary!