The response time has been fast
The response time has been fast The solution to the problem has been correct The software (Disk Copy 5.0) perfect and easy to use.
By Antonio
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Powerful, straightforward recovery for deleted or missing files. Restores documents, photos, videos, and more from hard drives, SSDs, USB drives, and memory cards.
EaseUS (update.easeus.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
748 approved reviews, newest moderated first
The response time has been fast The solution to the problem has been correct The software (Disk Copy 5.0) perfect and easy to use.
By Antonio
Vasilii was very helpful and was able to recover most of the files manually. It was worth the effort, time and extra money. Very polite and explained lots of things. I am glad i signed up for the year service.
By Serena
Good Anwser. speed.
By kang M.
Péssimo serviço. Paguei 104 euros por uma assinatura de um mês porque estava muito difícil recuperar informação muito preciosa. A informação foi recuperada mas danificada. Além disso, apanhei vírus no meu computador com essa recuperação. Expliquei a situação, pedi o reembolso no próprio dia e andaram a enrolar-me com a promessa de uma assinatura vitalícia e que não me podiam devolver o dinheiro por causa da política de reembolso. Tenham vergonha!
By - Pedro C.
I accidently formatted the wrong drive losing all my family photos for the last 3 years. I gave easeus remote access to my pc and the hard drive. He fixed the issue in one hour. Definitely worth it. I'd give it higher than 5 stars. thanks again =)
By Ryan
Quick and clear communication thank you
By Larry S.
Paul was just great. He offered to check my HDD online and gave really valuable advice. Definitely a great help.
By Vimal
perfekt, und sehr schnelle hilfe wow!
By Danijel