Freddy was of great help
Freddy was able to help me within seconds. Great job!
By Stefan L.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Powerful, straightforward recovery for deleted or missing files. Restores documents, photos, videos, and more from hard drives, SSDs, USB drives, and memory cards.
EaseUS (update.easeus.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
748 approved reviews, newest moderated first
Freddy was able to help me within seconds. Great job!
By Stefan L.
I requested information about my EaseUS license via email, and it was an excellent experience, with polite and timely responses that provided a solution.
By Pablo Ernesto Quintero R.
I recently had an issue with files being wiped on a business server. I had tried many of the free tools to no avail. I came accross easeus in a Google search and downloaded the tool. When purchasing I was offered a 10 percent discount via the advert. I used the software and had little difficulty. I also availed of access to the support team. They were very fast and very accurate with support information. The recovery tool found my files very quickly. It was easy to tick the box and activate the recovery of the old files. I was lucky as they were very important to me. I will definitely use the software again.
By kelly K.
Estava precisando muito de um programa para restaurar os arquivos do meu pendrive. Tinha documentos importantes do trabalho lá e já tava achando que tinha perdido tudo. Foi então que encontrei o EaseUS. O aplicativo é bem rápido e fácil de usar, mesmo pra quem não entende muito de tecnologia. Em poucos minutos ele varreu o pendrive e conseguiu recuperar todos os documentos do trabalho que eu estava precisando. Fiquei aliviado demais! Super indico o EaseUS pra quem passou por isso. Me salvou e valeu cada segundo.
By victor F.
License reset, he was fast.
By Ah P.
very fast answers from freddy
By Eric
I couldn't even remember my email used to recover my registration key. Freddy took the time do dig through registrations to finally find mine, and provided a registration key to get me working again. He went way beyond reasonable customer service to solve my problem.
By Robert
Their 30 day money back is a fraud. Requested refund well within 30 day period and was rejected. FRAUD!!!!!
By Dave C.