Quick resolution to the query
Quick resolution to the query
By Bejoy G.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Powerful, straightforward recovery for deleted or missing files. Restores documents, photos, videos, and more from hard drives, SSDs, USB drives, and memory cards.
EaseUS (update.easeus.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
748 approved reviews, newest moderated first
Quick resolution to the query
By Bejoy G.
I had to rebuild my Win11 PC on the same hardware, and I had lifetime licensed for several of EaseUS software products. When reinstalling them I needed to reactivate the licenses, the helpdesk had me up and running in just a few minutes. They were really helpful and friendly.
By paulzviewz
very helpful and solved the problems
By Billy
I looked at several options for Back up companies. I found EaseUS as rated highly among users similar to my situation. I was confused on some issues so after initiating Chat (24hrsAvail) I found FELIX (Post Sls Eng 2). WOW, Felix was very patient with me and was ready with great options that fit my needs FREE!!! He did not pressure me to purchase anything expensive that I may not need, he agreed that I should try out the EaseUS free version, get used to it and then upgrade when or if necessary. THANK YOU EASEUS AND FELIX for making this potentially difficult process easy and PLEASANT!!! It was fast, educational, and I'm excited to use and share my new backup solutions and sleep better at night knowing my programs and data are safe. AGAIN, THANK YOU.
By Lynn
He got on the call quickly and ran several diagnotics. It looks like the issue is with the hardware not the software.
By Craig
fast service, and ease of completing the task.
By Bryant C.
every thing went well with the download and purchase but i lose the password my own silly thing. i contacted them on live chat they were great and i hads it again after just a few question and answers. Ewan was the engineer on duty he did his company proud ,. i will be using them again.
By Chris B.
It's very nice to help me resolve the problem.
By Sean