The response was within 5 mins from me…
The response was within 5 mins from me posting my query to customer Support. The instructions were clear and easy to follow
By Steve B.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Powerful, straightforward recovery for deleted or missing files. Restores documents, photos, videos, and more from hard drives, SSDs, USB drives, and memory cards.
EaseUS (update.easeus.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
748 approved reviews, newest moderated first
The response was within 5 mins from me posting my query to customer Support. The instructions were clear and easy to follow
By Steve B.
The customer service was amazing.
By Nico W.
Jennifer helped me 100%. It just took several minutes. If you are in need of clonning your pc drive I would strongly recommend this product 100%. Great job guys 09(:
By James S.
非常にスムーズでした!
By Osamu K.
Jennifer was very responsive to my requests for assistance. Had me squared away in only a couple of minutes. RockStar Solution from a RockStar Customer Service Rep!!!
By Joe D.
Quick response
By Albert B.
Jennifer as able to quickly help me
By John
I needed to reactivate a license purchased 12 years ago, and the process was quite simple—not quite as straightforward as doing it directly through the customer portal, but still very quick. I use even older EaseUS products—some nearly 20 years old, bought right when the company started—and I’ve always received excellent customer service.
By Ismael C.