Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
365 reviews
UP2STEPSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online fashion shoes store
UP2STEP (up2step.com) has 365 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 294 reviews with 5 stars · Clear filters
Customer service from Buji was amazing, I will definitely be ordering again!
By Cametri P.
Response from UP2STEP· Nov 24, 2023
Hi Cametri, Thank you for your good review! We are so fortunate to have members like you who continuously admire our products and services. Any future questions, please don't hesitate to contact with us. Thanks agian! Best regards, Up2Step
My shoes are beautiful and well made. Plus the size was accurate.
By Elsie M.
Response from UP2STEP· Nov 24, 2023
Hi Elsie, Thanks for posting the great feedback. We always offer good product & service to satisfy customer's expectation. Any future question, please don't hesitate to contact with us. Have a great day! Best, Up2Step
Love the shoes, love the price!
By Anne R.
Response from UP2STEP· Nov 24, 2023
Hi Anne, Thanks so much for your five stars. Glad to hear that you're satisfied with our service. We always try to provide perfect product as far as we can. Hope you enjoy our service and products. Thanks again! Best, Up2Step
Great customer service, prompt and good quality.
By Jeanette E.
Response from UP2STEP· Nov 24, 2023
Hi Jeanette, Thank you for your lovely review! We are so fortunate to have members like you who continuously admire our products and services. And thanks for your order and welcome to our store again in the future :) Thanks agian! Best regards, Up2Step
UP2STEP is UP2Duty… I ordered a pair of black satin pumps with a rhinestone embellishment on the front. I love them. The shoes have great quality, the design is sassy and Sharp, even the shoe box is quality, wow 🤩 . I will be ordering more boots and shoes for the fall and winter. I’m so pleased!
By Beverly S.
Response from UP2STEP· Aug 18, 2023
Hi Beverly, Thanks for your great review! We are so fortunate to have members like you who continuously admire our products and services. We are happy we were able to satisfy your needs. Thanks again for your feedback which is very valuable to us and allows us to move forward :) Please don't hesitate to contact us if you encounter any glitch. Sincerely, Up2Step
Easy, fast delivery and prompt replies for any questions you may have. Very comfortable shoes!!!
By Melissa S.
Response from UP2STEP· Aug 8, 2023
Hi Melissa, Thanks so much for your good feedback. Glad to hear that you're satisfied with our service. We always try to provide perfect product as far as we can. Hope you enjoy our service and products. Thanks again! Best, Up2Step
i have purchased 6 pairs of shoes and boots from up2step great customer service and support. they make vine shoes, a breeze use their sizing chart and you will never be disappointed. I would recommend them to everyone.
By MnM
Response from UP2STEP· Jul 4, 2023
Hi MnM, Thanks so much for your great review! We are so fortunate to have members like you who continuously admire our products and services. We are happy we were able to satisfy your needs. Thanks again for your feedback which is very valuable to us and allows us to move forward :) Please don't hesitate to contact us if you encounter any glitch. Sincerely, Up2Step
Alles super! Gerne wieder:-)
By Alexander G.
Response from UP2STEP· Jul 4, 2023
Hallo Alexander, Vielen Dank für Ihre 5 Sterne. Ich freue mich zu hören, dass Sie mit unserem Service zufrieden sind. Wir versuchen immer, so weit wie möglich ein perfektes Produkt anzubieten. Wir hoffen, dass Ihnen unser Service und unsere Produkte gefallen. Danke noch einmal! Am besten, Up2Step
