Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
2 reviews
Scores get a color once a company has 5 reviews.
Up App is listed under Computers & Phones.
Up App (up-app.com) has 2 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
2 approved reviews, newest moderated first
Terrible experience and non-existent customer service. I bought a 1GB/7-day eSIM for Portugal, and it never activated. I contacted support, provided my ICCID, and they simply stopped replying to my emails while my 7-day validity expired. I paid for a service I never received. Avoid this company at all costs, I am now requesting a chargeback from my bank
By Hermes N.
Very easy setup. I downloaded the app, chose Italy, they had the cheapest 10gb option for $5 euro!!!! For 30 days!! After payment I did manual setup and it worked great. Routed to Orange FR in Italy. Great 5G and very good price.
By Dpri
