Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
334 reviews
UniWigsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UniWigs is an all-in one online hair products platform to provide professional hair solutions to support women and men. We empowered thousands of ladies who were suffering from hair loss or seeking for a fashionable and unique hair product. Founded in 2012 and headquartered in California with additional warehouse and factory in Asia. UniWigs is a professional and reliable platform whom you can count on.
UniWigs (uniwigs.com) has 334 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
334 approved reviews, newest moderated first
I have tried so many extensions and toppers from other companies and never felt confident in coverage and natural appearance. THIS topper from Uniwigs has been a game changer! Not only does it match my hair color, but it looks like me!!!
By Christina S.
I owe Uniwigs a big apology. I wrote a review on Feb. 19th about a successful transaction with the bank but, when I logged onto my Uniwigs account, I was seeing where my order had been canceled. I did not realize that I had 2 different email accounts with Uniwigs. So therefore, my order was being processed and was being shipped on schedule. I was just looking at the wrong account. Uniwigs researched and found the problem then contacted me to let me know what was going on. I appreciate them so much. I'm so sorry for making things so confusing and I am so sorry for making that review when in reality, it was all my fault. I absolutely love my topper, she is absolutely beautiful. The packaging was beautifully done. I already have another one picked out for the near future. I will definitely make sure to choose the right account next time. Thank you, Uniwigs.
By shelia L.
Response from UniWigs· Mar 5, 2026
Hi Shelia, Thank you so much for taking the time to update your review and for your kind words. We’re very glad we were able to help identify the issue and that your order was processed and delivered smoothly. It means a lot to us to hear that you love your topper and that you were happy with the packaging as well. We’re also excited to hear that you already have another piece in mind! If you need any further assistance, please feel free to contact our customer service team. Thank you again for your kindness and for being a valued part of the Uniwigs community. Best regards, UniWigs Support
I received 7”X8” Courtney mono top,human hair topper. It’s beautiful, it has surpassed my expectations. I have wasted a lot of money on hair toppers, one I bought was over $1000 and that did not impress me but I m very pleasantly impressed with this topper. Very light, sits perfectly, UniWig has nailed it. I ll recommend this to anyone looking for an affordable good quality hair topper., and this won’t be my last one I m coming back :)
By Amrinder
Slecht!! Voorheen een mooi exemplaar hier besteld maar die kwaliteit is duidelijk achteruit gegaan. Ik kreeg een variant die wel van Ali express leek en ik heb de optie gehad deze terug te sturen, we zijn nu weken verder en heb nog niets vernomen. Een hoop geld betaald. Slechte reviews op de website worden niet gepubliceerd wat een oplichters.
By Mandy R.
Response from UniWigs· Mar 3, 2026
Hallo Mandy, Het spijt ons oprecht te horen over uw ervaring en we willen dit graag voor u oplossen. Op dit moment kunnen we uw bestelling niet vinden op basis van de informatie in deze recensie. Om de situatie te onderzoeken en de status van uw terugbetaling te bevestigen, hebben we uw bestelnummer of het e-mailadres nodig waarmee u de bestelling heeft geplaatst. Neem alstublieft contact op met onze klantenservice via [email protected] met uw bestelgegevens, zodat we uw geval direct kunnen bekijken en u een duidelijke update kunnen geven. We doen er alles aan om elke klantvraag serieus en transparant te behandelen en we hopen dit probleem zo snel mogelijk voor u op te lossen. Met vriendelijke groet, UniWigs Klantenservice
UniWigs has been part of my wig journey from the very beginning. They are consistently working on improving their products. My latest wig is Celesta which is the most natural looking and feeling wig. This wig is the perfect length, density and the color natural black is perfection. If you’re looking for an everyday wig with a luxurious feel, this wig is for you.
By Denise G.
I have received several pieces from Uniwigs and they never disappoint! My latest topper… 8.5x9 Breeze is absolutely stunning. The hair matches my bio hair perfectly. The topper is light weight and comfortable to wear all day. The larger base is perfect if you are covering a large area of hair loss and need and/or just need a little extra volume!
By Julie P.
I paid for a topper online Feb 18th, the transaction went through my bank account. I even called the bank to verify…the transaction was definitely successful. Uniwigs is saying the transaction was unsuccessful so they canceled my order. Now, I don’t have my topper and my money is gone out of my account. Now, they are telling me the price was a whole different amount. They are saying I have to prove that the transaction was successful. I sent them a pic from my bank account where the transaction went through on the 18th. They say their billing department is looking into it. Im really scared I’m not going to get my toppper or my money. Im going tomorrow to get a bank print out and mail it to them. I don’t know what to make of it. Has this happened to anyone else?
By Sheila
Response from UniWigs· Mar 3, 2026
Hi Sheila, Thank you for your patience while we investigated this matter. After a thorough review, we have identified the issue. It appears that there are two separate UNIWIGS accounts associated with your information. The successfully paid order was placed under your alternate account, which is why it did not initially appear under the account you were referencing. We’re happy to confirm that the payment was successfully received, the order has been processed, and your topper has already been shipped. Everything is in good standing. There is no issue with your payment, and no further action is required on your end. We truly appreciate your patience and understanding, and we’re glad we were able to clarify this for you. If you need anything else, please don’t hesitate to reach out to us directly. Warm regards, UniWigs Support
I am so impressed with my topper from Uniwigs, it is much, much better than I was expecting. I have two toppers from other companies that were both vastly more expensive, and I was worried that the hair quality for Uniwigs was not going to compare. I could not have been more wrong, the Courtney topper from Uniwigs is by far my favourite topper and I wear it every day. I find it so much easier to blend, the cap is super flat and the hair is lovely and silky and natural. I’ve been washing and wearing it for over three months now and it looks and feels beautiful. I am honestly so irritated I spent so much more on my other toppers, I will definitely be a repeat customer for Uniwigs from now on!
By sara
