I was shopping for the right price and…
I was shopping for the right price and found this service effectively the best for the price
By Ryan
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
61 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop homeowners insurance with Universal Direct.
Universal Direct (universaldirect.com) has 61 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 56 reviews with 5 stars · Clear filters
I was shopping for the right price and found this service effectively the best for the price
By Ryan
Great service and excellent pricing!
By Eric L.
Jasmyn Williams was very pleasant and helpful. She made my experience shopping for homeowners insurance very stress-free. She went into detail for things that I did not understand, and I really appreciated that. I wish that more representatives were as professional as she was. Thank you, Jasmyn!
By Dannei
The easiest part of buying my new condo was definitely getting the HO6 insurance. My agent Jasmyn Williams is wonderfully responsive. She patiently explained the details I needed for the wind mitigation inspection. She is kind, thorough and respectful of my time. Thank you, Jasmyn.
By Barbara P.
Miss Pam needs a raise. She helped me out very well and even gave me her email address to ensure all questions were answered and everything was smooth. Thank you again!
By Richard D.
Quick service and pleasant experience
By Cheikh S.
Easy to work with. Online price quote system made it easy.
By Dana N.
My experience is awesome. Customer service is very helpful the answered all my questions. The website easy to maneuver through to create my quote. And as a first time home buyer be made my experience of shopping around for home owner insurance real easy.
By Ms. T.